Result oriented Operations Manager and experienced leader in supply chain, logistics,
and project management with exceptional planning and problem-solving abilities.
Team-minded individual works well with senior stakeholders and effectively prioritize
tasks.
Overview
34
34
years of professional experience
Work History
Operations Manager
DHL Supply Chain
12.2022 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
OPERATIONS MANAGER
Eversana Pharmaceuticals
09.2012 - 12.2022
Direct day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives with 9 member management team and 140 employees across three facilities totaling 1 million sq
Ft
Established three shift operation which was essential in reducing man hours and overtime cost
Improved processes to boost long-term business success with optimal sales and profit levels
Implemented policies and standard operating procedures for continuous improvement
Developed and implemented daily operations plans such as employee assignments and workflow strategies
Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates
Conducted performance reviews each quarter, offering praise and recommendations for improvement
Partnered with vendors and suppliers to ensure clients maintained accurate monthly inventory.
OPERATIONS SUPERVISOR
Jabil
10.2011 - 09.2012
Supervised 70 employees for Receiving and Shipping department.
Monitored productivity to ensure department standards are met.
Ensured FIFO on inbound trailers were met.
Processed inbound and outbound shipments with high accuracy and efficiency by
effectively directing associate teams and managing inventory processes
Led associate focus groups and meetings to obtain suggestions, address concerns or
issues and foster positive relations among team members and management
Enforced regulatory and company policy compliance to improve workplace and
employee safety and readiness.
OPERATIONS SUPERVISOR
KM Logistics
08.1996 - 07.2011
Supervised 30 employees for Outbound Shipping department.
Performed root cause analysis in deficient areas to identify and resolve central issues.
Enhanced operational efficiency and reduced labor expenses by developing and
optimizing standard practices
Enforced company policy to improve workplace and employee safety and readiness.
Oversaw daily shipping operations, including loading of outbound trailers.
Led daily department meetings to ensure day to day activities were expressed to
teams members.
WAREHOUSE ASSOCIATE
Sacred Heart League
09.1995 - 08.1996
Operated RF scanners to track merchandise and verify contents of containers.
Transferred inventory to and from target destinations using forklifts.
Completed daily cycle counts and quarterly inventories and resolved variances to
maintain data accuracy
Kept warehouse clean and organized to maximize team efficiency and productivity.
SECTION SUPERVISOR
US Army
09.1991 - 08.1995
Supervised 10 squad members for Company Supply department.
Issued supplies and prepared daily reports on incoming and outgoing distribution of
supplies for each section
Kept all documentation and records accurate and up-to-date through monthly
inventory of issued supplies.
ADMINISTRATIVE CLERK
US Army
03.1990 - 09.1991
Maintained company records for personnel and prepared reports for Company
Commander
Issued supplies and vehicle support for company personnel during Gulf War Crisis.
Created and updated physical records to maintain current, accurate and compliant
documentation of issued supplies to deployed and rear troops.
Education
Business Administration and Management
Advanced Individual Training - US Army -
Strayer University
1990
High School Diploma -
Millington Central High School
Millington, TN
1989
Skills
Supply Chain Management
Operations Management
Inventory Management
Data and Root Cause Analyst
Material Management
Development/Training for line Supervisory
Positions
Work flow planning
Logistics Management
Lean manufacturing and quality systems
Word
Excel
Powerpoint
Timeline
Operations Manager
DHL Supply Chain
12.2022 - Current
OPERATIONS MANAGER
Eversana Pharmaceuticals
09.2012 - 12.2022
OPERATIONS SUPERVISOR
Jabil
10.2011 - 09.2012
OPERATIONS SUPERVISOR
KM Logistics
08.1996 - 07.2011
WAREHOUSE ASSOCIATE
Sacred Heart League
09.1995 - 08.1996
SECTION SUPERVISOR
US Army
09.1991 - 08.1995
ADMINISTRATIVE CLERK
US Army
03.1990 - 09.1991
Business Administration and Management
Advanced Individual Training - US Army -