Tony Stephen
Gallatin
Summary
Dynamic District Manager recognized for achieving operational excellence and fostering high-performing teams. Expertise in performance management, strategic planning, and customer relationship management, driving profitability and regulatory compliance across multiple branches.
Overview
24
24
years of professional experience
Work History
District Manager
OneMain Financial
Nashville, TN
01.2019 - Current
- Direct and inspire a team of branch managers to surpass performance objectives and drive lend, protect, and collect initiatives.
- Supervise branch operations, ensuring customer retention and effective portfolio management.
- Manage personnel through training, performance evaluations, and goal development for each manager.
- Establish business partnerships to enhance district team value.
- Optimize profitability while controlling operating expenses across nine branch offices and over 30 team members.
- Achieved 14 'Main Event' victories, including five consecutive years.
- Received seven 'Exceptional' overall ratings in the previous ten-year duration in DM role.
- Completed AFSA Leadership Development Program; graduated from Excel & Elevate Leadership Program; Member of the "Trail Blazer" committee multiple times
- Assisted 9 branch managers from my district or within the "DM readiness program" mentorships to promote to district manager.
- Chosen to facilitate workshops at many annual leadership conferences.
- One of the lowest attrition rates of all districts in the company over the past 3 years.
VP/RD Branch Operations
OneMain Financial
Nashville
01.2018 - 01.2019
- Drove strategic initiatives to boost customer experience and operational efficiency.
- Formulated and executed financial strategies aligned with business growth objectives.
- Oversaw sales, compliance, and operations across 53 offices.
- Supervised a team of District Managers to inspire and achieve performance targets.
- Cultivated key partnerships for diverse perspectives within the team.
- Analyzed data to create vision and plans for metric achievement, motivating the team to excel.
District Manager
OneMain Financial
Chicago
01.2017 - 12.2017
- Transformed underperforming operation, elevating regional ranking from bottom to top.
- Achieved highest lending volume in region for fiscal year.
- Reduced district delinquency rates significantly compared to prior year.
- Enhanced district staffing through strategic recruitment of top talent.
- Received 'Main Event' award for excellence in operational performance.
District Manager
OneMain Financial
Indianapolis and Evansville
01.2007 - 01.2017
- Achieved top regional ranking in Indianapolis district from 2007 to 2012.
- Secured leading regional rank in Evansville district from 2012 to 2017.
- Collaborated with Evansville corporate office on various pilot programs.
- Organized branch visit tours for key executives and investment groups.
Branch Manager
OneMain Financial
Mattoon
01.2003 - 01.2007
- Achieved regional awards for top loan volume and sales from 2003 to 2007.
- Secured annual 'Main Event' trip award for four consecutive years as branch manager.
Financial Representative/Assistant Manager
OneMain Financial
Terre Haute
07.2001 - 01.2003
- Achieved promotion to branch manager within 18 months, while completing management training program.
- Recognized as Diamond award winner for exceptional product sales performance.
Education
Bachelor of Arts - Economics
Eastern Illinois University
Charleston, Illinois, IL12-1999
Skills
- Performance management
- Operational efficiency
- Financial analysis
- Strategic planning
- Regulatory compliance
- Customer relationship management
Timeline
District Manager
OneMain Financial
01.2019 - Current
VP/RD Branch Operations
OneMain Financial
01.2018 - 01.2019
District Manager
OneMain Financial
01.2017 - 12.2017
District Manager
OneMain Financial
01.2007 - 01.2017
Branch Manager
OneMain Financial
01.2003 - 01.2007
Financial Representative/Assistant Manager
OneMain Financial
07.2001 - 01.2003
Bachelor of Arts - Economics
Eastern Illinois University