Summary
Work History
Education
Skills
Timeline
Generic

Tonya Vinson

Kingsport

Summary

Dynamic Food Service Manager with proven expertise at Food City, excelling in inventory management and staff leadership. Enhanced customer satisfaction through effective conflict resolution and adherence to food safety standards. Skilled in cost control and team development, fostering a collaborative environment that drives operational excellence.

Work History

Food Service Manager

Food City
  • Assisted in managing daily food service operations to ensure efficient workflow.
  • Supported inventory management by tracking stock levels and ordering supplies as needed.
  • Learned food safety standards and implemented best practices in food handling.
  • Helped train new staff on operational procedures and customer service expectations.
  • Maintained cleanliness of work areas to comply with health regulations and standards.
  • Collaborated with kitchen team to prepare meals following established menus and recipes.
  • Monitored equipment functionality, reporting any malfunctions for timely repairs or replacements.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
  • Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Education

High School Diploma -

Ervinton High School
Nora, VA

Skills

  • Customer service
  • Food storage
  • Staff supervision
  • Staff leadership
  • Portion control
  • Cross-training staff
  • Team development
  • Food presentation
  • Hiring procedures
  • Performance evaluations
  • Staff motivation
  • Quality control
  • Food preparation
  • Cost control
  • Hiring standards
  • Allergy awareness
  • Equipment management
  • Ordering supplies
  • Health inspections
  • Cost controls
  • Regulatory compliance
  • Employee retention
  • Waste reduction
  • Sanitation standards
  • Sales leadership
  • Facility maintenance
  • Purchasing
  • Operations management
  • Food safety management
  • Kitchen operations management
  • Inventory management
  • Problem-solving
  • Reliable and responsible
  • Safe food handling
  • Sanitation
  • Employee supervision
  • Conflict resolution
  • ServSafe food manager
  • Monitoring food preparation
  • Collaboration and teamwork
  • Scheduling staff
  • Relationship building
  • Scheduling
  • Team leadership
  • Delegating assignments and tasks
  • Employee performance evaluations
  • Health code compliance
  • Calm and pleasant demeanor
  • Kitchen equipment operation and maintenance
  • Investigating complaints
  • Supply ordering and management

Timeline

Food Service Manager

Food City

High School Diploma -

Ervinton High School
Tonya Vinson