Tori Leonard
Bluff City
Summary
Results-driven Human Resources and Staffing professional experienced in full-cycle recruitment, onboarding, and employee relations. Expertise in building workplace relationships and ensuring compliance with labor regulations while aligning talent acquisition with organizational goals. Demonstrated leadership and problem-solving skills in dynamic environments.
Experienced with managing comprehensive staffing processes, ensuring efficient recruitment and onboarding. Utilizes advanced communication and organizational skills to navigate dynamic and fast-paced environments. Track record of fostering collaborative team environments and adapting to changing organizational needs.
Overview
5
5
years of professional experience
Work History
Staffing Coordinator
Luttrell Staffing
Bristol, TN
03.2026 - Current
- Manage full-cycle recruitment activities including sourcing, interviewing, screening, and onboarding candidates.
- Conduct reference checks, pre-employment testing, and employment verifications while ensuring compliance with company policies.
- Collaborate with management to identify staffing needs and workforce solutions.
- Maintained confidential employee records and personnel documentation to support compliance and data integrity.
- Supported employee relations through coaching, counseling, and performance discussions to resolve issues and enhance workplace morale.
- Build and maintain strong relationships with clients and employees to improve retention and engagement.
- Monitored workers' compensation claims and safety investigations to ensure compliance and promote workplace safety.
- Monitor workers' compensation claims, safety investigations, and compliance initiatives.
Hairstylist
Progressive Designs
Bristol, TN
01.2026 - Current
- Cultivated strong client relationships through effective communication and personalized service.
- Trained and mentored new stylists on procedures and customer service best practices to enhance team performance.
- Train and mentor new stylists on procedures and customer service best practices.
- Addressed client concerns promptly, ensuring a consistently positive customer experience.
Manager
Mad Greek
Bristol, TN
04.2025 - Current
- Supervised daily operations and provided leadership to align team activities with business objectives.
- Assisted with employee scheduling and staffing coverage to optimize workforce planning.
- Resolve employee and customer concerns professionally and effectively.
- Resolved employee and customer concerns to enhance satisfaction and maintain operational harmony.
- Maintain operational records and ensure compliance with company standards.
- Supported recruitment and onboarding activities.
Receptionist
Glitz & Glam Salon
Piney Flats, TN
01.2024 - 11.2025
- Coordinated client scheduling and intake to streamline appointment processes.
- Coordinated client scheduling, intake, and payment processing.
- Assisted with administrative duties to ensure smooth daily office operations.
- Supported inventory management to maintain organizational efficiency.
- Supported inventory management and organizational efficiency.
Receptionist
The Nest
Bristol, TN
07.2023 - 11.2025
- Coordinated scheduling, client communications, and front-office operations to enhance workflow.
- Maintained accurate records to support administrative efficiency and compliance.
- Responded to phone inquiries and delivered professional customer support to improve client satisfaction.
- Maintained accurate records and ensured administrative efficiency.
- Assisted with cash reconciliation and daily operational reporting.
Brand Ambassador
American Eagle
Johnson City, TN
10.2021 - 11.2025
- Cultivated interpersonal and communication skills by engaging with customers to enhance their experiences.
- Resolved customer concerns, contributing to positive experiences and satisfaction.
- Developed strong interpersonal and communication skills through customer interactions.
- Fostered customer loyalty through attentive service and relationship management.
Education
Cosmetology License - Hair
Confidence College of Cosmetology Inc.
Piney Flats01-2026
Associate of Business - Medical Studies
Northeast State Community College
Blountville01-2024
High School Diploma - undefined
Sullivan East High School
Bluff City01-2023
Skills
- Talent Acquisition & Talent acquisition
- Candidate screening
- Talent acquisition
- New Hire Onboarding
- Employee onboarding
- Employee training
- Benefits administration
- Payroll support
- Employee Relations
- Payroll administration
- Candidate Engagement
- Workplace Safety & Compliance
- Talent acquisition
- Microsoft Office Suite
- HR Compliance
- Employee onboarding
- Employee relations
- Payroll administration
- Incident management
ADDITIONAL QUALIFICATIONS
- Experience with employee onboarding and orientation
- Knowledge of employee relations practices
- Personnel file maintenance and documentation
- Interviewing and candidate assessment
- Workplace safety and workers' compensation coordination
- Strong verbal and written communication skills
- Ability to handle confidential employee information professionally
Timeline
Staffing Coordinator
Luttrell Staffing
03.2026 - Current
Hairstylist
Progressive Designs
01.2026 - Current
Manager
Mad Greek
04.2025 - Current
Receptionist
Glitz & Glam Salon
01.2024 - 11.2025
Receptionist
The Nest
07.2023 - 11.2025
Brand Ambassador
American Eagle
10.2021 - 11.2025
High School Diploma - undefined
Sullivan East High School
Associate of Business - Medical Studies
Northeast State Community College
Cosmetology License - Hair
Confidence College of Cosmetology Inc.