Tori Sexton
New Tazewell
Summary
Versatile and innovative, I leveraged advanced problem-solving and exceptional communication skills at Clayton Homes to enhance product quality and efficiency. My collaborative approach and keen attention to detail led to significant improvements in team development and customer satisfaction, setting new standards in finish applications and service delivery.
Overview
11
11
years of professional experience
Work History
Final Finish
Clayton Homes
02.2022 - Current
- Demonstrated versatility in working with various materials such as wood, metal, and plastic for a wide range of final finish applications.
- Achieved consistent high-quality finishes by mastering various application methods such as spraying, brushing, and rolling.
- Developed expertise in using specialized tools and equipment for precise application of finishes on diverse surfaces.
- Kept up-to-date with industry trends for innovative finish applications, ensuring products were market-ready and competitive.
- Streamlined production process for increased efficiency by implementing innovative finishing techniques.
- Enhanced product quality by meticulously inspecting final finishes and addressing any imperfections.
- Collaborated with team members to ensure timely completion of projects, resulting in improved customer satisfaction.
Sanitation Tech
Melaleuca
08.2020 - 02.2022
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Streamlined event planning, utilizing project management tools for better coordination.
- Improved project outcomes, meticulously documenting development phases.
Custodian
University of Tennessee
07.2018 - 08.2020
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Teaching Assistant
Knox County Schools
08.2016 - 08.2018
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
Customer Service Representative
Kroger
08.2013 - 08.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
High School Diploma -
West High School
Knoxville, TN08.2014
Skills
- Exceptional communication
- Advanced problem solving
- Innovative thinking
- Deadline management
- Team development
- Quality control
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Timeline
Final Finish
Clayton Homes
02.2022 - Current
Sanitation Tech
Melaleuca
08.2020 - 02.2022
Custodian
University of Tennessee
07.2018 - 08.2020
Teaching Assistant
Knox County Schools
08.2016 - 08.2018
Customer Service Representative
Kroger
08.2013 - 08.2016
High School Diploma -
West High School
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