Accomplished leader with a proven track record at Family Dollar, adept in operations management and team building. Spearheaded initiatives that significantly improved staff retention and sales profitability. Excelled in training and development, enhancing team performance and customer satisfaction. Skilled in inventory control and labor cost management, demonstrating exceptional problem-solving and motivational capabilities.
Manage Walgreens and Pharmacy
Recruiting and training employees
Scheduling, labor budgets, truck orders and receiving, customer service, resets and planograms, managing 40-50 employees, profit and shrink control, setting and achieving sales goals, daily reports, deposits
Managing 10-15 stores
Recruiting and training employees, Scheduling
Labor budgets, resets, profit and sales goals, customer service, controlling shrink, daily management duties, planograms and resets, merchandising, inventory control, deposits, daily reports, coach and development of crew members and Managers
Identified areas for improvement within the organization, designing actionable solutions through targeted training initiatives.
• Created a training program for the company
Managed 20+ stores, scheduling, merchandising, labor budgets, shrink control, resets, daily reports, deposits, conference calls, customer service