Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tori Sims

Jackson

Summary

Accomplished leader with a proven track record at Family Dollar, adept in operations management and team building. Spearheaded initiatives that significantly improved staff retention and sales profitability. Excelled in training and development, enhancing team performance and customer satisfaction. Skilled in inventory control and labor cost management, demonstrating exceptional problem-solving and motivational capabilities.

Overview

10
10
years of professional experience

Work History

General Manager

Walgreens
07.2024 - Current

Manage Walgreens and Pharmacy

Recruiting and training employees

Scheduling, labor budgets, truck orders and receiving, customer service, resets and planograms, managing 40-50 employees, profit and shrink control, setting and achieving sales goals, daily reports, deposits

General Manager / District Manager

Tuesday Morning
02.2020 - 01.2024

Managing 10-15 stores

Recruiting and training employees, Scheduling

Labor budgets, resets, profit and sales goals, customer service, controlling shrink, daily management duties, planograms and resets, merchandising, inventory control, deposits, daily reports, coach and development of crew members and Managers

  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.

Regional Training Manager/ District Manager

Family Dollar
04.2015 - 01.2020
  • Provided coaching and mentoring to aspiring managers, fostering a supportive learning environment.
  • Improved staff retention rates by creating engaging and informative training sessions.
  • Empowered employees to take charge of their career trajectories through personalized growth plans developed in partnership with their supervisors.
  • Optimized resource allocation by conducting regular evaluations of budgetary needs for ongoing regional training programs.

Identified areas for improvement within the organization, designing actionable solutions through targeted training initiatives.

• Created a training program for the company

Managed 20+ stores, scheduling, merchandising, labor budgets, shrink control, resets, daily reports, deposits, conference calls, customer service

Education

Diploma -

Haywood High School
Brownsville, TN
05.1997

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Staff training
  • Staff training/development
  • Inventory control
  • Staff supervision
  • Goal setting
  • Employee scheduling
  • Verbal and written communication
  • Administrative skills
  • P&L management
  • Motivation
  • Labor cost controls
  • Process improvements
  • Deadline oriented

Timeline

General Manager

Walgreens
07.2024 - Current

General Manager / District Manager

Tuesday Morning
02.2020 - 01.2024

Regional Training Manager/ District Manager

Family Dollar
04.2015 - 01.2020

Diploma -

Haywood High School
Tori Sims