TOSHA TAYLOR
Lebanon
Summary
Experienced healthcare supervisor and medical assistance, recognized for enhancing patient care and operational standards. Expertise in staff training, safety compliance, and conflict resolution, contributing to a positive work environment. Committed to upholding high-quality healthcare practices through effective management and communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Kedplasma
La Vergne
02.2025 - 04.2026
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted in daily operations and management of plasma donation center.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Supervised daily operations and ensured compliance with safety protocols.
Supervisor
BPC Plasma - Grifols
Murfreesboro
12.2021 - 12.2024
- Trained new staff on best practices and company procedures.
- Supervised daily operations and ensured compliance with safety protocols.
- Conducted regular inspections to maintain quality standards in the facility.
- Collaborated with cross-functional teams to enhance workflow processes.
- Resolved employee conflicts and promoted a positive work environment.
Phlebotomist
Grifols
Murfreesboro
12.2021 - 12.2024
- Delivered quality patient care through accurate, timely collection and transport of clinical specimens per established procedures.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Mentored newly hired medical personnel in phlebotomy techniques and protocols.
- Responded quickly and effectively to emergency situations.
- Followed all safety protocols when handling hazardous materials.
Housekeeping Supervisor
Trousdale Medical Center
Hartsville
08.2019 - 07.2020
- Oversaw janitorial operations ensuring safe environment and quality service, contributing to high customer satisfaction.
- Protected patient information through strict adherence to confidentiality protocols.
- Procured essential supplies to enable efficient daily operations.
- Knowledge and training in proper use of PPE to promote adherence to OSHA and safety standards.
- Executed proper disposal procedures for bio waste, maintaining safety compliance and protecting public health.
- Remarkable ability to maintain professional relationships with employees and patients.
- Ability to work under pressure within a time frame.
Kitchen Supervisor
Trinity Food Service - Trousdale Turner Correctional Facility
Hartsville
01.2019 - 06.2019
- Supervised kitchen staff daily to ensure efficient food preparation.
- Supervised inmates in executing kitchen duties to ensure compliance with health and safety standards.
- Ensured compliance with health and safety regulations in the kitchen.
- Documented inmate job performance, including adherence to recipes and monitoring food temperatures for quality control.
- Managed inventory levels and ordered supplies as needed for operations.
Education
Certification in Phlebotomy -
Tennessee Professional Training Institute
Murfreesboro, TN01-2021
GED -
Wilson County Board of Education
Lebanon, TN01-2002
MA - Medical Assistance
TN Professional Training Institute
Murfreesboro, TN05-2026
Skills
- Patient Care
- Nursing
- Phlebotomy
- Venipuncture
- Medical Records
- Vital Signs
- Home health care
- Senior Living Facilities
- Hospital Experience
- Medical Terminology
- Computer literacy
- Microsoft Word
- Customer service
- Training and mentoring
- Personal care
Certification
- Certified Phlebotomy Technician, 11/08/21, Present, Performed my 40 hours internship at Adams Places and NHC (Murfreesboro TN).
- Machine Tech Certification, 12/01/23, 2024, Performed on an Aurora XI machine.
Timeline
Supervisor
Kedplasma
02.2025 - 04.2026
Supervisor
BPC Plasma - Grifols
12.2021 - 12.2024
Phlebotomist
Grifols
12.2021 - 12.2024
Housekeeping Supervisor
Trousdale Medical Center
08.2019 - 07.2020
Kitchen Supervisor
Trinity Food Service - Trousdale Turner Correctional Facility
01.2019 - 06.2019
Certification in Phlebotomy -
Tennessee Professional Training Institute
GED -
Wilson County Board of Education
MA - Medical Assistance
TN Professional Training Institute