TOSHIA T. DIXON
Memphis
Summary
Results-driven professional with expertise in counseling, clinical assessment, and case management. Proven ability to develop client solutions and enhance employee capabilities across all organizational levels. Strong communication and time management skills contribute to effective service coordination and therapeutic support. Committed to fostering inclusive workplaces that empower individuals to reach their full potential.
Overview
10
10
years of professional experience
Work History
Commercial Truck Driver
Cross Lines Motor Freight, LLC
Memphis
04.2021 - Current
- Conducted pre-trip inspections ensuring vehicle safety and regulatory compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Communicated effectively with dispatch regarding route changes and delays.
- Adhered to all federal and state traffic regulations while driving.
- Loaded and unloaded cargo safely, securing loads for transport.
- Collaborated with team members to optimize delivery schedules and routes.
- Trained new drivers on safety protocols and company procedures.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Family Support Coordinator
Clinical Consulting Associates
Richmond
06.2017 - Current
- Established a supportive environment to increase awareness of donation in designated service area.
- Approached families for donation authorization to facilitate organ donation.
- Triage referrals to optimize organ donation outcomes.
Mid-South Transplant
Memphis
09.2015 - 12.2019
- Fostered positive environment to enhance awareness of organ donation in MSTF service area.
- Approached families for authorization to maximize organ donation outcomes.
- Provided care and support to potential donor families throughout the process.
- Educated families on donation information to promote informed decision-making.
Education
Master of Science - Social Work
University of TN
Memphis, TN05.2010
Bachelor of Science - Early Childhood Education
LeMoyne-Owen College
Memphis, TN05.2001
High School Diploma -
Melrose High School
Memphis, TN05.1996
Skills
- Interpersonal and communication skills
- Vehicle inspection
- Load securing
- Route optimization
- Log maintenance
- Safety training
- Customer service
- Time management
- Regulatory compliance
- Effective communication
- Community resource knowledge
- Adaptability to family needs
- Team collaboration
- Dependability and reliability
- Coordination expertise
- Attention to detail
- Problem solving
- Conflict resolution
- Critical thinking
- Decision making
- Observance of traffic laws
Timeline
Commercial Truck Driver
Cross Lines Motor Freight, LLC
04.2021 - Current
Family Support Coordinator
Clinical Consulting Associates
06.2017 - Current
Mid-South Transplant
09.2015 - 12.2019
Master of Science - Social Work
University of TN
Bachelor of Science - Early Childhood Education
LeMoyne-Owen College
High School Diploma -
Melrose High School