Tracy Hale
Greenback
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. I have leveraged my abilities to successfully fill a Teamleader Role. Frequently praised as hardworking by my peers, I was relied upon to help Denso achieve its goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Leader
Denso Manufacturing
Maryville
09.2020 - 03.2025
- Maintained positive working relationship with fellow staff and management.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Maintained daily inventory to facilitate successful material distribution.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Motivated team members through recognition programs and performance-based incentives.
- Maintained a positive work environment that promoted collaboration between team members.
- Completed daily quality assurance duties to provide feedback for improvements.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Delegated daily tasks to team members to optimize group productivity.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Collaborated with other departments to ensure alignment of goals across teams.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Completed routine maintenance and repair.
SHIFT LEADER
Cracker Barrel Old Country Store
Alcoa
08.2012 - 09.2020
- Created successful shift plans, adjusting team member line-up to achieve shift efficiency
- Shared customer feedback to improve operations and build brand loyalty
- Complied with company standards and policies, setting example for team members
- Used company tools and resources to train employees
- Cultivated and maintained work culture through team building and positive interactions
- Supervised food production and preparation, promoting consistency with established recipes and procedures
- Maintained clean and secure operating environment, driving safety and wellbeing of employees on shift
- Held team members accountable during shift by effectively coaching to improve performance
- Maintained adequate shift staffing levels to meet projected sales or expected customer levels
- Investigated safety incidents and reported findings to supervisor
- Coached team members, delivering candid feedback on expectations and performance
Education
High School Diploma -
GREENBACK HIGH SCHOOL
Greenback, TN05.1996
Skills
- Basic Trouble Shooting
- Role Modeling
- Verbal and Written Communication
- Policy and Procedure Enforcement
- Training Assistance
- Conflict Resolution
- Team Leadership
- Team Member Motivation
Certification
- Final Assembly Inspection
- Solder Certification
- Flat-Wire Certification
- Stop, Call, Wait Trained-Response and Action
- 3S Practitioner
References
- Alexis Wiseman, Team Leader, Denso Manufacturing, (865) 300-8625, alexispaige519@gmail.com
- Glen Sullivan, Team Leader, Denso Manufacturing, (865) 910-1066, glen.sullivan@na.denso.com
Timeline
Team Leader
Denso Manufacturing
09.2020 - 03.2025
SHIFT LEADER
Cracker Barrel Old Country Store
08.2012 - 09.2020
High School Diploma -
GREENBACK HIGH SCHOOL