Tracy Higginbotham
Ooltewah
Summary
Detail-oriented professional with extensive administrative support expertise. Successfully manages payroll administration and student registration processes, fostering family engagement and enhancing overall school operations through effective communication and organization.
Overview
20
20
years of professional experience
Work History
Secretary
Brown International Academy
Chattanooga
01.2012 - Current
- Perform duties under the lead principal of my school as her administrative assistant.
- Supported principal and assistant principal by completing daily administrative tasks.
- Answering multi-line telephone system
- Processed payroll for all employees, ensuring accurate and timely payments.
- Manage Sub System for all employees (personal, professional, sick)
- Support Families with registration process, applying for school choice, EPB, and Summer Reach.
- Maintain School Choice Applications and Hours
- Submits all orders for the schools (materials, equipment, etc.
- Managed Title 1 orders to fulfill program needs and support student learning.
- Call parents to assist with de-escalation of behaviors referred to office.
- Power School/ Registration
Attendance Clerk
Ooltewah High
Ooltewah
01.2009 - 01.2012
- Maintain attendance on all currently enrolled students.
- Communicated weekly with school social worker regarding truancy issues to support student attendance initiatives.
- Communicate with the guidance counselors of the school to give them bi-weekly reports of students that are missing school.
- Assisted principals with discipline entries in Power School to maintain accurate student records.
- Provided current records to outside agency to enhance student success initiatives.
- Able to print and create documents for the use of schedules, grades, power school accesses, log entries, for both students and teachers.
- Managed time card entries for accurate payroll processing, ensuring timely employee compensation.
Clerical Assistant
McBrien Elementary
East Ridge
01.2007 - 01.2009
- Answered multi-telephone lines, copied documents, faxed information, and organized student records.
- Sasi (Enter all students into the software, withdraw, and maintain student’s attendance.)
- Records (Maintain all incoming and outgoing record requests.)
- Recorded outgoing messages to parents and staff regarding important information and upcoming events.
- Bookkeeping (Maintain collection logs, receipt all money, write purchase orders, and purchase all supplies for the school.)
- Conducted end-of-year inventory and prepared fixed assets reports.
Educational Assistant
Clifton Hills
Chattanooga
01.2006 - 01.2007
- Delivered targeted math instruction to elevate students' proficiency to grade level.
- Facilitated small group reading sessions to boost student engagement and comprehension skills.
- Supported students with individualized learning strategies and behavioral management.
- Assisted teachers in implementing lesson plans and classroom activities.
- Collaborated with educators to create inclusive learning environments for all students.
Education
Associates of Applied Science - Early Childhood Education
Chattanooga State Community College
Chattanooga, TNSkills
- Front desk management
- Office organization
- Document management
- Payroll administration
- Attendance tracking
- Student registration
- Communication skills
References
- Emily Baker, Principal (Retired), (423) 653-5561
- Rachel Teas, Assistant Principal- Soddy Daisy Elementary, (423) 618-0854
- Sarah Lane, Principal Bess T Shepherd Elementary, (423) 653-5561
- Dionne Upton, Principal- Woodmore Elementary, (423) 802-7211
- Sarah Wilkerson, Talent Acquisition, (423) 498-7058
Certifications And Achievements
- Classified Professional Academy Mentor, 2023-2024, 2024-2025
- Classified Professional Academy Mentor Ambassador, 2025-2026
- Power School Training
- Management & Supervision Course
- Human Resource
- Business Communication
- Business Ethics Course
- American Heart Association CPR and First Aid & Child Abuse Training
- Tennessee Early Childhood Training Alliance Certification
- Human Resources 'The Whole Child.'
- Money Saving Ideas for Adding Materials in classrooms
Timeline
Secretary
Brown International Academy
01.2012 - Current
Attendance Clerk
Ooltewah High
01.2009 - 01.2012
Clerical Assistant
McBrien Elementary
01.2007 - 01.2009
Educational Assistant
Clifton Hills
01.2006 - 01.2007
Associates of Applied Science - Early Childhood Education
Chattanooga State Community College