Tracy L Dandridge
Memphis
Summary
Customer-oriented supervisor with extensive experience in employee performance oversight and support. Proficient in industry best practices for effective employee management. Combines strong time management and organizational skills to enhance team productivity.
Overview
26
26
years of professional experience
Work History
TPE
IRS Tax
Memphis
10.2022 - Current
- Reviewed and analyzed tax returns to ensure accuracy of information and completeness of forms.
- Developed strategies for resolving complex cases involving multiple entities.
- Generated reports summarizing audit findings and recommendations.
- Utilized computer software programs such as Microsoft Excel to manage data efficiently.
- Verified that all required documents were included in submitted tax returns.
- Assisted other departments with special projects as needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized various software and tools to streamline processes and optimize performance.
- Maintained updated knowledge through continuing education and advanced training.
Supervisor/Safety Team/Lumping Assistant/Care Team/Rework/Returns Dept
KUEHNE & NAGEL/ HUNTER FAN
10.2016 - 09.2022
- Report to Managers and Coordinates the day-to-day activities
- Communicate with the Customers and Freight Line via email
- Guide the Employees in the areas of accurately unloading of containers
- Input workers time into Kronos
- Input data into lumping system
- Rework/rewired ceiling fans
- IN-BOUND RECEIVING
- Verify and receive material to be put away
- OUTBOUND SHIPPING
- Assist with waving, routing, manifest and closing out orders
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Team Leader
KUEHNE & NAGEL/ Lexmark
MEMPHIS
06.2009 - 10.2016
- Coordinated daily activities while ensuring effective communication with supervisors and managers.
- Verified material receipt to maintain accurate inventory management in inbound receiving.
- Entered worker time into Kronos, ensuring precise payroll processing.
- Guided employees on proper loading techniques to improve operational efficiency.
- Reviewed completed work for quality assurance and compliance with established standards.
- Picked, processed, and manifested orders, optimizing outbound shipping processes.
- Facilitated training sessions for new employees on company policies and procedures.
- Communicated clearly with customers and freight lines via email to enhance understanding.
ORDER PICKER/ PACKER/ UPS DEPT
JOHNSTONE SUPPLY
07.1999 - 04.2009
- Pick and packed orders using a RF- Gun
- Checked orders in UPS Dept for accuracy
- Stocked shelves for the next day’s work
Education
Associates Degree - Criminal Justice
Remington College
Memphis, TN01.2010
Cosmetologist License - HAIR, NAILS AND SKIN
New Wave Hair Academy
Memphis, TN01-2000
DIPLOMA - General Studies
WESTWOOD HIGH
Memphis, TN01.1989
Skills
- Microsoft Word, Excel, and Outlook
- Data management and analysis
- Inventory control
- Employee training and evaluation
- Safety management and training
- Team building and leadership
- Onboarding and orientation
- Account management
- Multitasking skills
References
Available upon request
References
References available upon request.
Timeline
TPE
IRS Tax
10.2022 - Current
Supervisor/Safety Team/Lumping Assistant/Care Team/Rework/Returns Dept
KUEHNE & NAGEL/ HUNTER FAN
10.2016 - 09.2022
Team Leader
KUEHNE & NAGEL/ Lexmark
06.2009 - 10.2016
ORDER PICKER/ PACKER/ UPS DEPT
JOHNSTONE SUPPLY
07.1999 - 04.2009
Associates Degree - Criminal Justice
Remington College
Cosmetologist License - HAIR, NAILS AND SKIN
New Wave Hair Academy
DIPLOMA - General Studies
WESTWOOD HIGH
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