Traneka Batey
Nashville,TN
Summary
Diligent registrar with solid background in hospital registration. Coordinated patient admissions and managed medical records efficiently, enhancing departmental workflow. Demonstrated effective communication and organizational skills in high-pressure environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registrar
TriStar Centennial Medical Center
10.2024 - Current
- Improved patient satisfaction by 20%
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Verified paperwork accuracy and checked for completion prior to processing.
Hair Braider
Kornrow Lounge
06.2018 - Current
- Designed intricate braided styles tailored to client preferences and hair types.
- Consulted with clients to assess needs and recommend appropriate braid techniques.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Designed flattering natural styles for variety of face shapes.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Styled locs, twist and extensions for up to 4 clients per day.
- Supported and kept in touch with clients to accomplish 100% repeat clientele.
- Upsold products or services to 20 clients per week, resulting in 50% increase in profits.
- Brought in over 50 clients to salon through referrals.
Customer Service Representative
T Mobileretailer
06.2017 - 08.2018
- Responded promptly to customer inquiries via phone, email, and chat channels.
- Assisted customers in navigating product features and resolving issues effectively.
- Processed orders, returns, and exchanges with accuracy and attention to detail.
- Maintained knowledge of products, services, and promotions to enhance customer experience.
- Collaborated with team members to resolve complex customer concerns efficiently.
Insurance Claims Specialist
Asurion Insurance Services
01.2016 - 04.2017
- Analyzed insurance claims to ensure compliance with policies and regulations.
- Collaborated with clients to gather necessary documentation for claim processing.
- Evaluated damage assessments from field adjusters to determine claim validity.
- Streamlined claims processing procedures, reducing turnaround time for approvals.
Education
No Degree -
Hunters Lane High School
Nashville, TN05.2009
Skills
- Patient Care Coordination
- Medical Records Management
- Healthcare Workflow Optimization
- HIPAA Compliance
- Medical Supply Chain Management
- Health Assessment Assistance
- Quality Improvement
- Interpersonal Communication
- Admissions and registrations
- MEDITECH EHR software
- Problem-solving
- Time management
- Reliability
- Multitasking
- HIPAA compliance
- Patient registration
Certification
- Certified Healthcare Support Professional - National Healthcare Association
- Patient Care Technician Certification - American Health Credentialing Institute
Languages
English
Full Professional
Timeline
Registrar
TriStar Centennial Medical Center
10.2024 - Current
Hair Braider
Kornrow Lounge
06.2018 - Current
Customer Service Representative
T Mobileretailer
06.2017 - 08.2018
Insurance Claims Specialist
Asurion Insurance Services
01.2016 - 04.2017
No Degree -
Hunters Lane High School
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