Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Travis Clark

Knoxville

Summary

Results-driven IT support professional with CompTIA A+ certification, recognized for managing a media business that achieved seven-figure revenue. Expertise in troubleshooting, system management, and delivering high-volume customer service across platforms such as Microsoft 365 and VPN.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Owner

Media Operator
01.2020 - Current
  • Oversaw media business operations, contributing to 7-figure revenue.
  • Maintained systems and streamlined workflows while resolving technical issues.

Customer Service Representative

My Pillow
  • Resolved customer issues, handled high-volume communication, and developed strong problem-solving skills.

Education

ASN -

Nursing Program
04-2026

Associate Degree -

Vision Baptist College

High School Diploma -

Solid Rock Christian School

Skills

  • Technical support
  • Helpdesk services
  • Troubleshooting
  • Networking (DHCP, DNS, IP)
  • Windows/Mac
  • Remote support
  • VPN
  • 2FA
  • Ipconfig
  • Ping
  • Workflow optimization
  • Time management
  • Team collaboration
  • Communication skills
  • Customer service
  • Helpdesk services

Certification

  • CompTIA A+

Timeline

Owner

Media Operator
01.2020 - Current

Customer Service Representative

My Pillow

ASN -

Nursing Program

Associate Degree -

Vision Baptist College

High School Diploma -

Solid Rock Christian School
Travis Clark