Travis Greene
Murfreesboro
Summary
Focused and dedicated insurance professional with several years of experience providing superior customer service and rates for policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs.
Overview
9
9
years of professional experience
Work History
Licensed Insurance Agent
The General Insurance
Nashville
06.2024 - Current
- Assisted clients in selecting appropriate insurance coverage options.
- Educated customers about policy details and benefits effectively.
- Managed policy renewals and ensured timely processing for clients.
- Collaborated with underwriters to assess risk and determine premiums.
- Provided exceptional customer service to resolve inquiries and issues.
- Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
Injury Claims Assistant
State Farm Insurance
06.2022 - 05.2024
- Assist policyholders and claimants throughout the auto and bodily injury claims process to completion.
- Correspond with medical providers and sometimes attorneys in resolution of disputes.
- Managed bodily injury and property damage liability claims.
Member Services Rep
Planet Fitness
Murfreesboro
02.2021 - 05.2022
- Welcome current members and assist in signing up new members.
- Maintain a clear and sanitary work environment in accordance to Covid protocols.
Auto detailer
Magnificent Auto Detail
Antioch
07.2019 - 05.2020
- Clean vehicles according to company standards or client specifications.
- Performing detail inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, and deodorizing interiors.
- Communicate with customers and schedule appointments.
Customer Service Specialist
Verizon Wireless
Murfreesboro
02.2017 - 04.2019
- Resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more.
- Answer a high volume of customer calls, come up with individualized solutions to customer issues.
Education
Bachelor's Degree -
Middle Tennessee State University
05.2014
High School Diploma -
Oakland High School
Murfreesboro, TN05.2008
Skills
- Good Communication
- Strong Communication Skills
- Ability to Work Under Pressure
- Fast Learner
- Customer Service
- Critical Thinking
- Flexibility and Adaptability
- Insurance policy selection
- Claims processing
Timeline
Licensed Insurance Agent
The General Insurance
06.2024 - Current
Injury Claims Assistant
State Farm Insurance
06.2022 - 05.2024
Member Services Rep
Planet Fitness
02.2021 - 05.2022
Auto detailer
Magnificent Auto Detail
07.2019 - 05.2020
Customer Service Specialist
Verizon Wireless
02.2017 - 04.2019
Bachelor's Degree -
Middle Tennessee State University
High School Diploma -
Oakland High School