Treasure Alexander
Memphis
Summary
Dynamic professional with extensive experience as a Direct Support Professional at Delta Manor, specializing in patient care and relationship building. Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional Caregiver
Delta
Clarksdale
03.2022 - Current
- Coordinated recreational activities for clients, including music therapy, art therapy, pet therapy, and outdoor activities.
- Ensured safety of all individuals in the facility at all times.
- Facilitated community outings to promote socialization and independence in daily living skills.
- Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
Correctional Officer
Corecivic Inc.
Tutwiler
02.2024 - 02.2025
- Monitored video surveillance systems to track prisoner activities across facility.
- Performed security checks on visitors and packages delivered to inmates.
- Transported prisoners between facilities and court hearings using secure vehicles with restraints.
- Supervised prisoners during meals, recreation, work assignments, and medical visits.
Customer Service Representative
Flores Associates
01.2023 - 02.2024
- Cultivated positive customer relationships through engaging interactions.
- Delivered exceptional customer service to drive satisfaction.
- Identified upselling opportunities to meet customer needs effectively.
- Collected customer feedback via surveys to enhance service quality.
Service Writer and Team Stocker
Walmart
Clarksdale
05.2021 - 01.2023
- Scheduled customer appointments based on technician availability to optimize service flow.
- Performed administrative tasks including filing, phone support, and appointment scheduling.
- Tracked warranty claims for repairs and submitted documentation to manufacturers.
- Followed up with customers post-service to confirm satisfaction with results.
- Provided cost estimates for additional requested repairs and services.
- Greeted customers, documented vehicle concerns, and created service orders accurately.
Education
Automotive Collision Repair -
Coahoma Community College
Clarksdale, MS05-2025
High School Diploma -
Clarksdale High School
Clarksdale, MS05-2021
Commerical Trucking School -
Coahoma Community College
Clarksdale, MSSkills
- Vehicle maintenance and collision repair
- Diagnostic testing
- Customer service
- Attention to detail
- Time management
- Patient care
- First aid and CPR
- Transportation assistance
- Client transportation
- Problem-solving
- Relationship building
- Verbal and written communication
Certification
- Commerical Driving License
- Forklift license
- collision repair license
Timeline
Correctional Officer
Corecivic Inc.
02.2024 - 02.2025
Customer Service Representative
Flores Associates
01.2023 - 02.2024
Direct Support Professional Caregiver
Delta
03.2022 - Current
Service Writer and Team Stocker
Walmart
05.2021 - 01.2023
Automotive Collision Repair -
Coahoma Community College
High School Diploma -
Clarksdale High School
Commerical Trucking School -
Coahoma Community College
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