Trent Davenport
Nashville,TN
Summary
Reliable individual dedicated to a job well done.
Friendly and enthusiastic individual who consistently meets, or exceeds, goals.
Punctual professional focused on exceeding expectations and building customer loyalty.
Adept at working in diverse customer service environments.
Overview
17
17
years of professional experience
Work History
Assistant Manager
All Star Medical
08.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles while maintaining a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Clerk
Windham Professionals Inc.
02.2015 - 07.2018
- Completed projects and work assignments ahead of tight deadlines.
- Evaluated the current document processes, suggested methods for change and implemented successful improvements.
- Ensured correct payment calculations for consumers.
Full Time Sales Lead
Sears Outlet
10.2012 - 02.2015
- Asked appropriate open-ended questions to discover prospects' needs and requirements.
- Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.
- Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
- Consistently hit and exceeded sales goals
Customer Service Associate
Big Lots
05.2007 - 10.2012
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Provided an elevated customer experience to generate a loyal clientèle.
- Replenished supplies, bags and other materials at each cash wrap.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Education
High School Diploma -
Hendersonville High School
Hendersonville, TN2009
Skills
- Strong worth ethic
- Excellent oral and written communication skills
- Friendly, customer service-oriented
- Data entry (80 WPM)
- Relationship building
- Personable
- Skilled problem solver
- Task Delegation
Timeline
Assistant Manager
All Star Medical
08.2018 - Current
Clerk
Windham Professionals Inc.
02.2015 - 07.2018
Full Time Sales Lead
Sears Outlet
10.2012 - 02.2015
Customer Service Associate
Big Lots
05.2007 - 10.2012
High School Diploma -
Hendersonville High School
Similar Profiles
Joanna DuranJoanna Duran
Non-Emergency Transportation Driver at Native Star Medical Transport/Alrahma MedicalNon-Emergency Transportation Driver at Native Star Medical Transport/Alrahma Medical
Melissa Espinoza-TovarMelissa Espinoza-Tovar
Billing & Coding & Certified Medical Assistance at Medical, North Star Medical GroupBilling & Coding & Certified Medical Assistance at Medical, North Star Medical Group
Melissa Espinoza-TovarMelissa Espinoza-Tovar
Billing & Coding & Certified Medical Assistance at Medical, North Star Medical GroupBilling & Coding & Certified Medical Assistance at Medical, North Star Medical Group
Arianna PrimmArianna Primm
Care Partner, Medical Surgical at Vanderbilt Wilson County HospitalCare Partner, Medical Surgical at Vanderbilt Wilson County Hospital
Cassidy PowellCassidy Powell
People Operations Consultant at CRUNCHFIRM, INC.People Operations Consultant at CRUNCHFIRM, INC.