Trevor Kelley
Munford
Summary
Dynamic Master Plumber with a proven track record at Kelley Plumbing, recognized for enhancing customer satisfaction and reducing callbacks through expert troubleshooting and preventative maintenance. Adept at project management and fostering teamwork, I consistently deliver exceptional service while ensuring compliance with plumbing codes and safety protocols.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Master Plumber
Automatic Heating & Plumbing
11.2024 - Current
- Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
- Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
- Assisted in the development of a comprehensive preventative maintenance program for clients, identifying potential issues and providing cost-effective solutions before problems escalated.
- Maintained safe working environments through regular site inspections, hazard assessments, and implementation of corrective actions when necessary.
Master Plumber
Kelley Plumbing
03.2006 - 09.2024
- Assisted in the development of a comprehensive preventative maintenance program for clients, identifying potential issues and providing cost-effective solutions before problems escalated.
- Maintained safe working environments through regular site inspections, hazard assessments, and implementation of corrective actions when necessary.
- Streamlined project completion by effectively coordinating with contractors and other trades on job sites.
- Maximized project profitability by accurately estimating labor hours, material costs, and equipment rentals for various jobs.
- Optimized resource allocation by delegating tasks according to individual team member strengths, ensuring efficient execution of each project component.
- Mentored junior plumbers, sharing expert knowledge and fostering skill development through hands-on training exercises.
- Expanded client base through positive word-of-mouth referrals from satisfied customers following successful plumbing installations or repairs.
- Ensured safety compliance by diligently adhering to local building codes and OSHA regulations during all plumbing tasks.
- Delivered exceptional customer service, resolving issues promptly while maintaining open lines of communication with clients throughout the process.
- Managed day-to-day business operations.
Firefighter/EMT
Memphis Fire Department
09.2002 - 05.2020
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Education
Journeyman License - Plumbing
William R Moore School Technology
Memphis, TN1994
Skills
- Expert troubleshooting
- Sewer line maintenance
- Gas line installation
- Residential plumbing
- Commercial plumbing
- Plumbing code compliance
- Blueprint interpretation
- Drainage system design
- Remodels and new construction
- Project management
- Project estimation and bidding
- Codes compliance
Certification
Master Plumber License
Timeline
Master Plumber
Automatic Heating & Plumbing
11.2024 - Current
Master Plumber
Kelley Plumbing
03.2006 - 09.2024
Firefighter/EMT
Memphis Fire Department
09.2002 - 05.2020
Journeyman License - Plumbing
William R Moore School Technology
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