Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Trinity Johnson

Knoxville

Summary

Dynamic Taste Specialist at Crossmark with a proven track record in customer engagement and inventory management. Skilled in food safety and quality assurance, I excel in creating memorable experiences while collaborating with teams to enhance product offerings. Committed to continuous improvement, I ensure operational excellence and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Taste Specialist

Crossmark
Knoxville
05.2025 - Current
  • Sampled various food products for customer engagement and feedback.
  • Set up sampling stations to attract and assist customers effectively.
  • Maintained cleanliness and organization of sampling areas during events.
  • Provided product information and answered customer inquiries about ingredients.
  • Collaborated with team members to ensure seamless event execution.
  • Recorded customer feedback to help improve future product offerings.
  • Demonstrated proper food handling techniques to ensure safety compliance.
  • Prepared sample trays according to company standards, including portioning of items and garnishing as necessary.
  • Maintained a clean work area throughout the duration of each shift.
  • Tracked inventory levels of supplies needed for sampling station and placed orders when necessary.
  • Operated juicing machines to extract fresh juice from fruits and vegetables.
  • Maintained cleanliness and organization of the juicing area and equipment.
  • Prepared ingredients by washing, peeling, and cutting fruits and vegetables.
  • Monitored inventory levels of produce and notified management for restocking.
  • Followed health and safety guidelines to ensure a safe working environment.
  • Operated the juicer safely and efficiently following standard operating procedures.
  • Labeled all juice bottles correctly before packaging them for sale or delivery.
  • Tracked temperatures of all stored beverages during transport to ensure safe delivery of products to customers.
  • Regularly checked expiration dates on products to ensure freshness.
  • Restocked utensils, napkins, disposable cups, and straws when necessary.
  • Reported any malfunctions or damages to equipment immediately.
  • Cleaned and sanitized juicer, containers, and food preparation areas.

Garden Center Associate

Lowes Distribution Center
Knoxville
03.2025 - 05.2025
  • Assisted customers in selecting plants and gardening supplies.
  • Maintained cleanliness and organization of the garden center displays.
  • Collaborated with team members to restock shelves efficiently.
  • Provided product knowledge and care instructions to customers.
  • Monitored plant health and reported issues to management promptly.
  • Resolved customer complaints in a professional manner.
  • Performed regular maintenance of the garden center, including watering, weeding, pruning, and fertilizing plants.
  • Assisted customers with plant selection and purchase decisions.
  • Maintained cleanliness of the garden center by sweeping floors, emptying trash cans, cleaning windows.

Cashier/Merchandise Stocker

Big Lots
Knoxville
12.2024 - 03.2025
  • Processed customer transactions accurately and efficiently.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of checkout area.
  • Handled cash and electronic payments with attention to detail.
  • Collaborated with team members to ensure smooth operations.
  • Managed inventory by restocking shelves as needed.
  • Provided friendly and courteous service to enhance customer experience.
  • Resolved customer complaints promptly and professionally.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.

Fulfillment Associate

Fleet Feet Knoxville
Knoxville
01.2022 - 12.2022
  • Processed incoming orders for timely fulfillment and accurate delivery.
  • Maintained inventory levels through regular stock checks and organization.
  • Packaged products securely to ensure safe transit to customers.
  • Operated fulfillment software for order tracking and inventory management.
  • Collaborated with team members to streamline packing and shipping processes.
  • Conducted quality checks on merchandise before shipment to ensure standards.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Filled orders according to defined standards using standard picking system.
  • Followed proper packaging requirements depending on order size and type.
  • Collaborated with team members to ensure efficient workflow throughout the shift.
  • Accepted, processed and quickly filled orders.
  • Packed merchandise for delivery and moved items to delivery area.
  • Verified orders for accuracy and completeness, ensuring all necessary components were included.
  • Labeled cartons correctly prior to shipping outbound packages.
  • Located merchandise from shelves and storage areas to fill orders.

Education

Associate of Applied Science - Cosmetology

Tennessee College of Applied Technology Knoxville
Knoxville, TN
04-2021

Skills

  • Food safety
  • Customer engagement
  • Inventory management
  • Product knowledge
  • Quality assurance
  • Team collaboration
  • Equipment operation
  • Order fulfillment
  • Detail orientation
  • Continuous improvement
  • Active listening
  • Customer relations
  • Teamwork and collaboration

Languages

English
Full Professional

Timeline

Taste Specialist

Crossmark
05.2025 - Current

Garden Center Associate

Lowes Distribution Center
03.2025 - 05.2025

Cashier/Merchandise Stocker

Big Lots
12.2024 - 03.2025

Fulfillment Associate

Fleet Feet Knoxville
01.2022 - 12.2022

Associate of Applied Science - Cosmetology

Tennessee College of Applied Technology Knoxville

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Trinity Johnson