Trinity Mooney
Greeneville
Summary
I excel in delivering exceptional pet grooming and customer service, showcasing my expertise in coat care and problem-solving. I've increased revenue through service expansion and fostered strong client relationships, ensuring repeat business and positive referrals. My leadership and professional scissor skills have significantly enhanced salon operations and team proficiency. Experienced with animal grooming, providing gentle and effective care. Utilizes knowledge of breed-specific grooming techniques to enhance animal appearance and health. Track record of establishing trust with pet owners and creating comfortable environment for their pets.
Overview
27
27
years of professional experience
Work History
Groomer
Agape Oasis Grooming and Kennels
07.2024 - 01.2025
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
- Cleaned cat and dog ears to prevent ear infections.
- Trimmed nails using clippers and grinders.
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
- Cut and styled pet hair according to client speciations to prevent matting and tangling.
Grooming Salon Manager/Dog Groomer
Cascade Pet Supply
10.2011 - 06.2024
- Cut and styled pet hair according to client speciations to prevent matting and tangling.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Applied tick and flea preventatives following manufacture guidelines for animal safety.
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Kept detailed records of each pet''s grooming history, enabling tailored service provision during subsequent visits.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Cleaned cat and dog ears to prevent ear infections.
- Trimmed nails using clippers and grinders.
- Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
- Identified opportunities for upselling relevant products or services based on individual pet requirements, contributing to increased sales figures.
- Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.
- Managed client complaints or concerns promptly and effectively, upholding the salon''s reputation for excellent customer care.
- Managed and maintained health, welfare and proper care of animals.
- Mastered breed-specific grooming techniques, catering to diverse clientele with varying requirements.
- Fostered strong relationships with clients through excellent communication skills and personalized attention to their pets'' needs.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
- Increased revenue by expanding services offered, including specialty grooming treatments and pet pampering packages.
- Mentored new groomers to enhance their skills and acclimate them to the salon environment.
- Oversaw the maintenance of all grooming equipment to ensure its safe and efficient operation, reducing downtime due to malfunctioning tools.
- Collaborated with fellow groomers to effectively manage workload and deliver consistent results across all appointments.
- Maintained a calm, professional demeanor when dealing with challenging situations or difficult animals, ensuring minimal disruption within the salon environment.
- Boosted employee retention with supportive management practices and fostering a positive work culture.
- Ordered supplies for forecasted grooming demands.
Groomer
Debonair Dog Grooming
03.1998 - 07.2011
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Applied tick and flea preventatives following manufacture guidelines for animal safety.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Cleaned cat and dog ears to prevent ear infections.
- Trimmed nails using clippers and grinders.
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
- Cut and styled pet hair according to client speciations to prevent matting and tangling.
Education
Full Cosmetology - Hair/ Skin/ Nails
Northwest College of Beauty
Tualatin, OR10-2014
Master Groomer Certificate - Grooming
Bow Wow's Pet Clips
Lake Havasu City, AZ06-2000
High School Diploma -
Desert Technology High School
Lake Havasu City, AZ05-2000
Skills
- Kennel cleaning and sanitation
- Animal handling expertise
- Problem-solving
- Nail trimming and filing
- Customer service
- Coat care
- Ear cleaning and plucking
- Professional scissor skills
Timeline
Groomer
Agape Oasis Grooming and Kennels
07.2024 - 01.2025
Grooming Salon Manager/Dog Groomer
Cascade Pet Supply
10.2011 - 06.2024
Groomer
Debonair Dog Grooming
03.1998 - 07.2011
Full Cosmetology - Hair/ Skin/ Nails
Northwest College of Beauty
Master Groomer Certificate - Grooming
Bow Wow's Pet Clips
High School Diploma -
Desert Technology High School
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