Trinity Randolph
Nashville
Summary
People-focused leader with a proven track record of managing a team through high-volume load count. Experienced in team coaching, talent acquisition, and process optimization. Combines the discipline of a collegiate athlete with a data-driven approach to mitigate burnout, improve retention, and help individuals reach their goals.
Overview
2
2
years of professional experience
Work History
Partner Solutions Specialist Lead
SiLo
Nashville
01.2026 - Current
- Utilized PowerBI and other internal resources to analyze data to lead the team in making informed decisions, improve efficiency, and drive automation
- Communicated proactively with leaders to identify and resolve issues, delivering excellent customer service and ensuring satisfaction for carrier and shipper partners
- Led team of specialists in daily operations, coaching with structured feedback and continuous training on key focus areas and priorities to enhance team effectiveness
- Performed weekly 1-on-1s with each team member to track progress against KPIs, mitigate stress and burnout, and align on career goals within the organization
- Collaborated with department leaders to interview and vet candidates, ensuring new hires align with team performance standards and company culture
Partner Solutions Specialist
SiLo
Nashville
01.2025 - 12.2025
- Managed carrier sales, partner engagement, load organization, and tracking to streamline daily operations
- Established strong daily connections with carriers and partners to foster long-term relationships
- Collaborated with multiple books of business to enhance productivity across teams
- Utilized various software programs to complete daily tasks and assisted teams to enhance technology
Logistics Intern
Paschall Logistics Inc.
Murray
05.2024 - 12.2024
- Tracking 30+ loads daily and managed 20+ brokerage carrier calls to ensure timely communication and load accuracy
- Communicated with drivers to ensure timely pickups and drop-offs.
- Adapted to fast-paced environment, acquiring industry knowledge to support operational efficiency
Education
BS - Business Administration, Computer Info. Systems
Murray State University
KY12-2024
Skills
- Microsoft Office certifications
- Microsoft Office Proficiency Certifications
- Multi-Tasking
- Leadership/Mentorship
- Conflict Resolution
- Time management
- Team Collaboration
- Employee training
- Candidate interviewing
- Workflow optimization
Timeline
Partner Solutions Specialist Lead
SiLo
01.2026 - Current
Partner Solutions Specialist
SiLo
01.2025 - 12.2025
Logistics Intern
Paschall Logistics Inc.
05.2024 - 12.2024
BS - Business Administration, Computer Info. Systems
Murray State University