Trisha Morelock
Kingsport
Summary
Dynamic Assistant Manager at GB Shoes with a proven track record in enhancing customer service and driving sales performance. Skilled in money handling and team leadership, I successfully coordinated promotional events and trained staff, resulting in improved store traffic and customer satisfaction. Committed to operational excellence and strategic decision-making.
Overview
1
1
year of professional experience
Work History
Assistant Manager
GB Shoes
Kingsport, TN
08.2025 - Current
- Assisted in managing daily retail operations and staff scheduling.
- Supported inventory management by tracking stock levels and replenishing merchandise.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Collaborated with team to execute visual merchandising strategies, improving product displays.
- Trained new employees on company policies and operational procedures for efficiency.
- Monitored cash handling procedures, ensuring accuracy during transactions and register balancing.
- Analyzed sales data to identify trends and recommend adjustments to improve performance.
- Coordinated promotional events to drive customer engagement and boost store traffic.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Associate of Science - Dental Assistant
Ross Medical Education Center
Johnson City, TN07.2018
Skills
Customer service
Money handling
Team leadership
Decision-making
Timeline
Assistant Manager
GB Shoes
08.2025 - Current
Associate of Science - Dental Assistant
Ross Medical Education Center