Tristan Allen
Alamo
Summary
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner/Operator
Allen Top Notch Logistics
01.2023 - 2025
- Oversaw daily operations to ensure efficient workflow and service delivery.
- Developed and implemented inventory management systems to optimize stock levels.
- Trained and mentored staff, fostering a collaborative work environment.
- Analyzed customer feedback to improve service quality and satisfaction.
- Managed budgeting and financial planning for operational sustainability.
- Established relationships with vendors to negotiate favorable terms and pricing.
- Streamlined processes, reducing operational delays and enhancing productivity.
- Conducted regular performance reviews, setting goals for team development.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Maintained compliance with safety regulations and company policies during transport operations.
- Conducted pre-trip inspections to ensure vehicle readiness and safety standards were met.
- Communicated effectively with dispatchers to coordinate deliveries and address logistical challenges.
- Managed shipment documentation, ensuring accuracy and completeness for all deliveries.
- Implemented process improvements that enhanced delivery efficiency and reduced downtime.
- Monitored vehicle performance, identifying maintenance needs to prevent breakdowns during transit.
- Managed paperwork effectively, keeping accurate records of completed deliveries and communicating any issues promptly.
- Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
- Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
- Collaborated with dispatchers to coordinate efficient pickup and delivery schedules.
- Enhanced customer satisfaction by maintaining professionalism and timely communication during pickups and deliveries.
- Safely transported high-priority cargo, ensuring timely delivery and minimizing risk of damage.
- Supported company growth by maintaining a positive reputation within the industry, leading to increased referrals and repeat business.
- Completed thorough pre-and post-trip inspections to maintain safety standards and prevent breakdowns.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Utilized GPS technology effectively to streamline navigation processes while avoiding costly detours or missed exits.
- Reduced fuel costs for the company with careful route planning and regular vehicle maintenance.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
- Inspected load security and checked for damages.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Team Lead
Sunland Logistics Solutions
10.2021 - 10.2022
- Team lead
- Microsoft Excel
- Outlook
- Inventory logging
- Consolidating product
- Inbound/Outbound
- Shipping/Receiving
- Inventory counts
- Forklift operator
Forklift Operator
North America
05.2017 - 10.2018
- Moved products from one location to another in the warehouse. Loaded products on to trucks to be shipped out.
Forklift Driver/Warehouse Worker
MTD Products Inc
02.2016 - 07.2016
Education
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12.2017
Skills
- Warehouse logistics expertise
- Shipping & receiving operations proficiency
- Telecommunications knowledge base
- RF scanner functionality
- Forklift, pallet jack, reach truck operation
- Order fulfillment processes
- Proficient in Microsoft Excel & Word
- Inventory management techniques
- Load & unload capabilities
- Safe driving with defensive techniques
- Accident prevention protocols
- Vehicle inspection routines
- Route planning with GPS navigation tools
- Customer service excellence through interaction
- Effective teamwork & collaboration skills
- Problem-solving aptitude for operational challenges
- Meticulous attention to detail in tasks
- Warehouse
- Shipping
- Safe driving
- Vehicle inspection
Certification
- OSHA 10
- February 2023 to Present
- General Industry Safety and Health
- Forklift Certification
Timeline
Owner/Operator
Allen Top Notch Logistics
01.2023 - 2025
Team Lead
Sunland Logistics Solutions
10.2021 - 10.2022
Forklift Operator
North America
05.2017 - 10.2018
Forklift Driver/Warehouse Worker
MTD Products Inc
02.2016 - 07.2016