Tristan Guardiola
Dayton
Summary
Versatile and results-driven professional with a background at Dicks Sporting Goods, excelling in customer service and time management. Demonstrated ability to enhance client satisfaction and streamline operations across diverse roles, including technical and healthcare positions. Skilled in teamwork, problem-solving, and implementing efficient processes, significantly improving outcomes and operational efficiency.
Overview
10
10
years of professional experience
Work History
Sales Associate
Dicks Sporting Goods
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Behavior Technician
Providence Ministries Inc
07.2023 - 07.2024
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Developed and implemented reinforcement systems to encourage positive behaviors.
Electrical Wiring Technician
Stulz Air Technology
12.2022 - 06.2023
- Performed routine maintenance checks on electrical systems to prevent future failures or malfunctions.
- Increased customer satisfaction with prompt and accurate completion of wiring projects.
- Provided exceptional customer service, addressing client concerns promptly while maintaining a professional demeanor at all times.
- Performed detailed testing for proper connections, ensuring high-quality performance across all projects completed.
Dental Lab Technician
R Dent Dental Laboratory
06.2015 - 06.2021
- Reduced turnaround time for dental appliances through effective time management and organization skills.
- Collaborated with dentists to create accurate and customized dental restorations for patients.
- Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
- Completed detailed models of patients' mouths to create accurate devices.
- Implemented digital dentistry techniques, increasing accuracy in dental restorations production process.
Education
Associate of Science - Social Work
Chattanooga State Community College
Chattanooga, TN07-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
Timeline
Sales Associate
Dicks Sporting Goods
11.2024 - Current
Behavior Technician
Providence Ministries Inc
07.2023 - 07.2024
Electrical Wiring Technician
Stulz Air Technology
12.2022 - 06.2023
Dental Lab Technician
R Dent Dental Laboratory
06.2015 - 06.2021
Associate of Science - Social Work
Chattanooga State Community College
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