Tristen D. Smith
Columbia
Summary
Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Glaze Operator
Landmark Ceramics
10.2024 - Current
- Heavy experience operating forklift
- Gained understanding of how the foundation of ceramic tile is produced
- Built customer relationships and gained team building experience
- Warehouse environment experience in 1 Million SQFT operation
- Learned how to work on a highly trained team to produce desired outcome
- Effective time management to complete projects in timely manner
- Perfect Attendance recepient
Salesman Role
Verizon
07.2024 - 10.2024
- Learned everything there is to know about sales through the Verizon sales training program
- I received extensive understanding on retrieving as much information as we can about the customer to ensure all needs are met
- Uncover the why
- Listening to our customer provides us with the ability to assess and make strong recommendations on what to pitch
- Guest confidentiality
- How to overcome rejections and offer the next best option to maximize sales and customer satisfaction
- Follow Ups
- Built great customer / client relationships to keep our business coming back to Verizon
Order Fulfillment Associate
Victory Supply
06.2024 - 07.2024
- Organized and picked orders for shipments on the schedule
- Loaded / Unloaded Semi trucks and delivery containers from overseas
- Gained team building experience
Construction Laborer
Southern Basements
12.2023 - 05.2024
- Constructed residential foundations in Lake Keowee area
- Mastered usage of diverse construction tools
- Devised strategies for team efficiency
- Enhanced company policies for improved operations
- Acquired proficiency in Spanish language
CDL Driver
KW Beverages
04.2023 - 12.2023
- Delivered beer to a diverse range of companies and organizations
- Established and nurtured customer relationships
- Boosted customer satisfaction through maintaining strong relationships and ensuring stocked stores
- Ensured timely and efficient delivery, adhering to strict schedules
- Utilized advanced navigation skills to optimize delivery routes
- Resolved logistical challenges to ensure seamless operations
- Maintained cleanliness and functionality of delivery areas
CDL Driver
Ajax Turner
01.2023 - 04.2023
- Delivered beer to a diverse range of companies and organizations
- Established and nurtured customer relationships
- Boosted customer satisfaction through maintaining strong relationships and ensuring stocked stores
- Ensured timely and efficient delivery, adhering to strict schedules
- Utilized advanced navigation skills to optimize delivery routes
- Resolved logistical challenges to ensure seamless operations
- Maintained cleanliness and functionality of delivery areas
Night Auditor
SPRINGHILL SUITES
12.2021 - 08.2022
- Audited and balanced cash and credit transactions daily and reset register for next day's operations
- Assessed data and information to check entries, calculations, and billing codes for accuracy
- Completed daily computer backups, checked for viruses, and updated programs
- Completed all nightly updates to hotel rates and individual room charges
- Processed end-of-day paperwork using LightSpeed, verifying deposits and rectifying discrepancies
- Checked auditing discrepancies by reconciling cash drop and credit card transactions
- Analyze finances and create detailed forecasts for day staff
- Tracked all income and expense
- Ran end-of-day computer functions and closed out reports, submitting details to General Manager for review
- Compiled financial data including compliant ledger and journal records
- Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger
- Monitored reservations to track incoming parties and special events
- Directed and trained new staff on procedures, service standards and productivity strategies
- Coordinated with guest services and concierge team to meet guest needs
- Assisted hotel guests with check in and out procedures courteously
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service
- Produced accurate line-item guest bills detailing individual charges and explained each to customers to maximize satisfaction
- Attended staff meetings and notified upper management of issues and concerns requiring attention/resolution
Night Auditor
Aloft HOTELS
05.2018 - 12.2021
- Audited and balanced cash and credit transactions daily and reset register for next day's operations
- Assessed data and information to check entries, calculations, and billing codes for accuracy
- Completed daily computer backups, checked for viruses, and updated programs
- Completed all nightly updates to hotel rates and individual room charges
- Processed end-of-day paperwork using LightSpeed, verifying deposits and rectifying discrepancies
- Checked auditing discrepancies by reconciling cash drop and credit card transactions
- Analyze finances and create detailed forecasts for day staff
- Tracked all income and expense
- Ran end-of-day computer functions and closed out reports, submitting details to General Manager for review
- Compiled financial data including compliant ledger and journal records
- Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger
- Monitored reservations to track incoming parties and special events
- Directed and trained new staff on procedures, service standards and productivity strategies
- Coordinated with guest services and concierge team to meet guest needs
- Assisted hotel guests with check in and out procedures courteously
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service
- Produced accurate line-item guest bills detailing individual charges and explained each to customers to maximize satisfaction
- Attended staff meetings and notified upper management of issues and concerns requiring attention/resolution
Warehouse Associate
Genesco, Inc.
10.2017 - 04.2018
- Staged products between receiving, storage and shipping areas to accurately transfer items
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked
- Considered specific product requirements and accessibility when managing and organizing storage areas
- Prepared inventory for shipment by attaching tags and labels, preparing shipment documents, and securing products on pallets
- Affixed accurate labels to customer packages to prevent unnecessary delays
- Methodically picked, packed, and labeled merchandise to prepare for shipment
- Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported them to final storage locations
- Sustained standing posture for extended periods of time over 10-hour shift
- Picked and prepared over 4,000 shipments per day in a 200,000 square foot warehouse environment
- Effectively communicated with all levels of staff and management
Legends Steakhouse
01.2015 - 10.2017
- Served and waited on thousands of customers
- Learned the ins and outs of restaurant functionality
- Salad-Cooking prep
Education
Associate's Degree - Business Administration
Columbia State Community College
Columbia, TN12-2025
High School Diploma -
Liberty High School
Liberty05-2014
Skills
- Commercial Driver License (CDL-A)
- 1 Year of Driving Experience
Accomplishments
I achieved the Dean's List / Presidents list my first semester at Columbia State
I have a diploma for graduation at Liberty High School
Certification
Class A CDL
CDL Class A
My CDL is something I am very proud of. I attended schooling at Tri-County Tech in Anderson SC over the course of a month to receive my Class-A CDL. Learning how to operate a 10-Speed manual was challenging but rewarding. Personally, I love driving semi trucks and am eager to see where this journey takes me.
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
I LOVE Vols Football and everything to do with Tennessee Sports
Huge St Louis Cardinals fan
I enjoy staying active and going to the gym
Our neighbors have a farm and sometimes I get to feed the cows so that's enjoyable as well
I am very into the guitar as I am an avid guitar player
I love exploring and breathing in the great outdoors
Timeline
Glaze Operator
Landmark Ceramics
10.2024 - Current
Salesman Role
Verizon
07.2024 - 10.2024
Order Fulfillment Associate
Victory Supply
06.2024 - 07.2024
Construction Laborer
Southern Basements
12.2023 - 05.2024
CDL Driver
KW Beverages
04.2023 - 12.2023
CDL Driver
Ajax Turner
01.2023 - 04.2023
Night Auditor
SPRINGHILL SUITES
12.2021 - 08.2022
Night Auditor
Aloft HOTELS
05.2018 - 12.2021
Warehouse Associate
Genesco, Inc.
10.2017 - 04.2018
Legends Steakhouse
01.2015 - 10.2017
Associate's Degree - Business Administration
Columbia State Community College
High School Diploma -
Liberty High School
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