Troy Singleton
Knoxville
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Back of House Team Member
Chick-Fil-A Restaurant
03.2025 - Current
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.
- Unloaded and stocked kitchen supplies.
- Developed strong problem-solving skills through adapting quickly to unforeseen challenges or changes within the busy kitchen environment.
- Enhanced team collaboration by consistently communicating with other staff members about menu items, ingredient availability, and special requests.
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
- Managed time effectively to complete both individual tasks and collaborative projects within tight deadlines without compromising attention to detail or quality of output.
Dining Associate
Pensacola Christian College Inc.
08.2023 - Current
- Assisted with setting up dining areas prior to meal times.
- Checked food quality throughout the serving process for taste and presentation
- Cleared tables after guests finished their meals.
- Restocked condiments, silverware, napkins, plates, cups. as needed.
- Maintained cleanliness of dining area by wiping down tables between seating changes.
- Responded promptly to customer complaints or inquiries regarding service or food quality issues.
- Performed opening duties such as stocking supplies and preparing beverage stations for service hours.
Summer Camp Counselor
Tabernacle Christian School
06.2022 - Current
- Provided guidance and support to campers in a safe, encouraging environment.
- Assisted with the planning and execution of daily activities for campers.
- Supervised groups of children during recreational activities.
Education
High School Diploma -
Tabernacle Christian School
Hickory, NC05-2023
Skills
- Strong Work Ethic
- Professional Appearance
- Excellent customer service
- Adaptive Learning
- Problem resolution
- Efficient time management
- Relationship building
- Guest service
Timeline
Back of House Team Member
Chick-Fil-A Restaurant
03.2025 - Current
Dining Associate
Pensacola Christian College Inc.
08.2023 - Current
Summer Camp Counselor
Tabernacle Christian School
06.2022 - Current
High School Diploma -
Tabernacle Christian School
Similar Profiles
Mia PiaseckiMia Piasecki
FOH Team Member at Chick-Fil-A RestaurantFOH Team Member at Chick-Fil-A Restaurant
Alexia HerrAlexia Herr
Director of Marketing and Recruitment at Chick-fil-A Restaurant, ReynoldsburgDirector of Marketing and Recruitment at Chick-fil-A Restaurant, Reynoldsburg
Murray ClarkMurray Clark
Shift Leader at Chick-Fil-A RestaurantShift Leader at Chick-Fil-A Restaurant
Joshua GallowayJoshua Galloway
Inventory Control Clerk at U.S. FoodsInventory Control Clerk at U.S. Foods
Bryan WardebergBryan Wardeberg
Equipment Operator 2 Knuckleboom at City of KnoxvilleEquipment Operator 2 Knuckleboom at City of Knoxville