Summary
Overview
Work History
Education
Skills
Timeline
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TROY DOUGLAS BARTLEY

Knoxville

Summary

Dynamic operations manager with a proven track record at Affordable Roofing & Remodeling, excelling in business planning and customer service. Skilled in inventory management and negotiation, I enhanced customer satisfaction through high-quality service delivery and streamlined processes, achieving significant operational efficiency. Strong communicator adept at fostering relationships with clients and suppliers.

Overview

36
36
years of professional experience

Work History

Owner/Operator

Affordable Roofing & Remodeling
10.1989 - 10.2022
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

Utilities Equipment Repairer 52C

U.S.Army
10.1986 - 10.1989
  • Increased operational readiness by performing preventative maintenance tasks on utility equipment regularly.
  • Coordinated with external vendors for specialized services or parts procurement, streamlining the repair process further.
  • Leveraged strong communication skills while interfacing with operations staff to address their concerns regarding utilities equipment promptly and effectively.
  • Maintained accountability for more than $[Amount] in military equipment with no losses.
  • Proactively identified potential equipment issues through routine monitoring, enabling timely intervention and preventing costly breakdowns.
  • Implemented inventory management strategies for spare parts, ensuring availability when needed for repair work.
  • Inspected HVAC systems, electrical components, motors and other machinery for compliance with standards.
  • Diagnosed complex mechanical issues, resulting in effective troubleshooting and swift resolution.
  • Utilized advanced diagnostic tools to identify malfunctioning components accurately, leading to faster repairs.
  • Performed preventive maintenance to keep systems running at optimal efficiency.

Education

No Degree - Liscensed Home Inspector (Alabama)

University of South Alabama
Mobile, AL
02-2008

Heating & Air Conditioning

Advanced Individual Training ( A.I.T. )
Fort Belvoir, Va. (District Of Columbia)
12-1986

GED -

Mary G. Montgomery
Mobile, Al.
05-1986

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Sales negotiation
  • Negotiation
  • Inventory management
  • Operations oversight

Timeline

Owner/Operator

Affordable Roofing & Remodeling
10.1989 - 10.2022

Utilities Equipment Repairer 52C

U.S.Army
10.1986 - 10.1989

No Degree - Liscensed Home Inspector (Alabama)

University of South Alabama

Heating & Air Conditioning

Advanced Individual Training ( A.I.T. )

GED -

Mary G. Montgomery

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TROY DOUGLAS BARTLEY