Tufale Iliyas
Chennai
Summary
Dynamic and results-oriented QS Manager with over 7.10 years of experience in steering the strategic direction of products within fast-paced and competitive environments. Ability to collaborate with stakeholders, developers, and QA team to refine product vision and strategy, ensuring alignment with market trends and business goals. Committed to fostering a culture of continuous improvement and excellence, with a focus on customer satisfaction and team development.
Overview
8
8
years of professional experience
Work History
Manager QS
Amazon Development Center India Pvt Ltd
2023.06 - Current
- Define and deliver part of product from given high-level requirement by owning requirements specifications and working with engineering and QA team
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
- Analyzed metrics to measure product performance
- Support Product Manager to conduct market research, user interviews, competitive analysis, and to define product roadmap
- Actively contribute towards product roadmap in brainstorming sessions
- Facilitated daily stand-up meetings, sprint planning, and retrospectives to ensure continuous improvement
- Utilized Agile tools like JIRA for tracking progress and managing user stories, tasks, and defects
- Prioritized and managed user stories and tasks to align with sprint goals and product roadmap
- Ensured transparent communication and coordination among team members and stakeholders
- Part of hiring team and hired 5 associates for testing team, coached them and onboarded for testing team
- Written RCA and SOPS for inventory management and product management
- Written promotion document and promoted 3 associates to senior position.
Product Specialist
Amazon Development Center India Pvt Ltd
2021.10 - 2023.05
- Develop deep understanding of product's features, benefits, and potential use cases
- Stay up-to-date with product updates, enhancements, and new features
- Gather customer feedback and insights on product usage, features, and performance
- Develop and deliver training materials and sessions for partners and internal teams to ensure effective product use
- Participate in product development meetings to represent voice of customer
- Participate in product testing phases to identify bugs or issues from user's perspective
- Ensure product meets quality standards and user expectations before release
- Contribute to product roadmap and strategy based on market research, competitive analysis, and customer feedback
- Coordinate with different teams (e.g., development, Testing) to ensure product initiatives are aligned and executed efficiently
- Monitor product performance metrics and KPIs to gauge success and identify areas for improvement
- Use data-driven insights to make recommendations for product enhancements or new features to meet evolving market demands and customer needs.
Senior Testing Associate
Amazon Development Center India Pvt Ltd
2019.04 - 2021.09
- Enhanced product reliability with thorough manual and automated testing of applications
- Ensured compliance with industry standards by conducting regular audits of testing procedures and documentation
- Streamlined defect reporting process, ensuring clear communication with stakeholders for timely resolution
- Developed regression test suites to verify system stability after implementation of updates or bug fixes
- Increased team efficiency through mentoring junior testers, sharing best practices, and leading training sessions
- Conducted root cause analysis for recurring issues, providing actionable insights for long-term improvements
- Collaborated with development teams to identify, reproduce, and resolve various software defects
- Managed test case repositories, regularly updating documentation to maintain accuracy and relevance
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
- Tested functional and compatibility of new programs or updates in comparison to existing applications
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Product Associate
Amazon Development Center India Pvt Ltd
2016.11 - 2019.03
- Execute test plans and test cases, and use various testing tools to identify software or hardware defects
- Experience in using Bug or issue tracking tool like JIRA
- Accurately document all bugs and issues encountered during testing, including steps to reproduce, logs, and any relevant screenshots or recordings
- Analyzing device logs for identifying issues and reporting it to development team for triaging bug
- Took feature ownership within short span of time by providing quality testing and results
- Provide detailed feedback and recommendations to help improve product quality and functionality.
Education
MBA - Project Management
Alagappa University
Karaikudi, TN01.2020
B Tech - Information Technology
Singhania University
Jhunjhunu, Rajasthan01.2013
Skills
- Client/Stakeholder Management
- Root Cause Analysis
- Project Management
- Test Planning
- Teamwork and Collaboration
- Attention to Detail
- Product Metrics Analysis
- Agile methodology
- Jira
- Microsoft Office
- Confluence
Accomplishments
- Successfully completed product launches like Echo Hub, Echo Show 15, Fire TV, Echo Show 10, Echo, Echo Show 5 and Echo Dot.
- Collaborated with a team of 30 in the development of Echo Hub.
- Resolved product issues through consumer testing.
Languages
English
Urdu
Tamil
Hindi
Timeline
Manager QS
Amazon Development Center India Pvt Ltd
2023.06 - Current
Product Specialist
Amazon Development Center India Pvt Ltd
2021.10 - 2023.05
Senior Testing Associate
Amazon Development Center India Pvt Ltd
2019.04 - 2021.09
Product Associate
Amazon Development Center India Pvt Ltd
2016.11 - 2019.03
MBA - Project Management
Alagappa University
B Tech - Information Technology
Singhania University
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