Tyler Cathey
Nashville
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
11
11
years of professional experience
Work History
Server
Culinary Dropout
Franklin, TN
07.2025 - Current
- Delivered exceptional customer service in high-volume dining environment, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to coordinate timely food delivery, enhancing overall dining experience.
- Trained and mentored new servers on menu offerings and service standards, promoting team efficiency.
- Addressed customer inquiries and concerns promptly, resolving issues to maintain positive guest relations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sam's Place Bar & Grill
Server/Bartender
Nashville, TN
07.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Maximized table turnover rate by efficiently managing reservations and seating arrangements
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Maintained a clean and orderly dining area for an enjoyable guest experience
- Assisted in training new hires, providing guidance on restaurant standards and best practices
Results Physio Therapy
Physical Therapist Technician
Nashville, TN
10.2021 - 04.2022
- Handled appointment scheduling for new and existing clients and partnered with lead Physical Therapists to build tailored appointments by client needs
- Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes
- Provided compassionate care to patients, fostering a supportive environment conducive to healing and recovery
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises
Otaku Ramen
Server/Take-out Server
Nashville, TN
05.2021 - 08.2021
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers
- Handled cash transactions accurately, contributing to balanced daily financial reports
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
Outback Steakhouse
Host/Server
Brentwood, TN
12.2015 - 07.2019
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times
- Implemented table rotation system for server workload distribution, resulting in improved service quality
Education
Bachelor of Science - Sports And Fitness Administration
Lipscomb University
Nashville, TN05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Multitasking and organization
Timeline
Server
Culinary Dropout
07.2025 - Current
Sam's Place Bar & Grill
Server/Bartender
07.2022 - Current
Results Physio Therapy
Physical Therapist Technician
10.2021 - 04.2022
Otaku Ramen
Server/Take-out Server
05.2021 - 08.2021
Outback Steakhouse
Host/Server
12.2015 - 07.2019
Bachelor of Science - Sports And Fitness Administration
Lipscomb University