Tyler Daniels
Memphis
Summary
Resourceful contributor and team player able to handle diverse job requirements and meet company goals. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Great ability to understand and fulfill customer's needs as quickly as possible, without sacrificing the quality of the work.
Overview
3
3
years of professional experience
Work History
Package Handler Trainer
FedEx:Ground
04.2024 - 08.2024
- Gave hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Customer Service Representative
FedEx
11.2023 - 03.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
General Warehouse Associate
Dollar Tree Distribution Center
05.2022 - 09.2023
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
- Consistently lifted materials weighing as much as 75 pounds.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
- Safely operated various warehouse equipment, including forklifts, pallet jacks, and hand trucks, to move products efficiently.
Retail Receptionist
Vision Works Corp
09.2021 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor of Science - Biology
Middle Tennessee State University
Murfreesboro, TNAssociate of Science - Radiologic Technology
Southwest Community College
Memphis, TN05.2026
High School Diploma -
Memphis Academy of Health Sciences
Memphis06.2021
Skills
Customer Service
Loading and unloading
Problem-solving abilities
Active Listening
Critical Thinking
Data Entry
Coding
Computer Proficiency
Languages
French
Limited Working
Timeline
Package Handler Trainer
FedEx:Ground
04.2024 - 08.2024
Customer Service Representative
FedEx
11.2023 - 03.2024
General Warehouse Associate
Dollar Tree Distribution Center
05.2022 - 09.2023
Retail Receptionist
Vision Works Corp
09.2021 - 03.2022
Bachelor of Science - Biology
Middle Tennessee State University
Associate of Science - Radiologic Technology
Southwest Community College
High School Diploma -
Memphis Academy of Health Sciences
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