Tyler Miles
Cordova
Summary
Dedicated and results-driven developer with a strong focus on software and hardware capabilities. Proven expertise in architecting and building robust databases that support enterprise-level applications, complemented by a solid background in analyzing and developing tailored solutions to meet specific business needs. Exceptional problem-solving skills enhance system performance and elevate user experience, while a consistent track record of delivering high-quality code demonstrates a commitment to excellence. Collaborative team player adept at fostering effective communication within development teams to drive project success.
Overview
18
18
years of professional experience
Work History
Application Development Analyst
International Paper
Memphis, TN
01.2018 - 03.2026
- Analyzed user requirements to develop application specifications and enhance functionality.
- Collaborated with cross-functional teams to streamline software development processes and improve project outcomes.
- Designed and implemented testing strategies to ensure application reliability and performance standards.
- Led training sessions for end-users, enhancing adoption of new applications and features across departments.
- Conducted system audits to identify areas for improvement, resulting in increased efficiency and reduced downtime.
- Designed and implemented robust database architectures to enhance data integrity and performance.
- Collaborated with cross-functional teams to define database requirements and optimize system performance.
- Established best practices for database design, ensuring scalability and maintainability across platforms.
- Led initiatives to migrate legacy systems to modern database solutions, improving efficiency and reducing costs.
- Developed comprehensive documentation for database structures, ensuring clarity for future modifications and enhancements.
- Created Standard Operating Procedures (SOPs) for Extract, Transform, Load operations.
- Designed and implemented ETL processes to ensure data accuracy and integrity.
- Streamlined ETL processes, reducing processing time and enhancing system performance.
ITS Service Desk Team Leader
University of Memphis
Memphis, TN
08.2016 - 08.2017
- Responsible for reliable customer service, troubleshooting issues on a wide variety of software and hardware, and documenting calls.
- Responsible for reviewing tickets in our tracking system.
- Working within a team environment to solve all issues in a timely and effective fashion.
- Responsible for assisting, reviewing, and guiding other Service Desk agents.
- Responsible for maintaining and updating internal workflows and documents.
Substitute
Kelly Educational Services
08.2015 - 09.2016
- Reliably and flexibly accomplished tasks and goals left by teachers.
- Personable and efficient in carrying out given tasks on a day-to-day basis.
- Self-disciplined and effective substitute for a variety of subjects and schools.
Teacher
Millington Central High School
07.2014 - 07.2015
- Created the PDF map for each of the 4 grades to document the yearly curriculum.
- Exceeded yearly goals by planning and implementing strategies and methods for student groups to identify and address needs quickly and efficiently.
- Created and presented PDF's, Excel spreadsheets, PowerPoints, and Word documents to deliver information to community members at all levels on data, goals, and progress.
Coach
Millington Central High School
07.2014 - 07.2015
- Coached the student bowling team in planning, executing and completing a season.
- Completed a successful small scale fund raising campaign for the team.
Coach
Douglass High School
01.2012 - 01.2014
- Coached the Douglass golf team through two seasons.
Teacher
Memphis/Shelby County Schools
01.2008 - 01.2014
- Responsible for implementing the computer based Reading Plus program for students including daily maintenance of hardware and software.
- Created reports on program metrics for school personnel on a regular basis.
- Noted and visited by major program officials due to program success.
Education
Bachelor of Computer Science -
University of Memphis
05.2018
Certificate of Education - undefined
University of Memphis
01.2008
Bachelor of Arts - English
University of Memphis
01.2006
Skills
- Database architecture
- SQL
- Oracle
- SSIS ETL
- Software application development
- Proficient in Microsoft Office Suite
- C/C
- PC and Mac troubleshooting
- Advanced reading proficiency
- Strategic numerical analysis
- Professional writing
- Critical writing analysis
Timeline
Application Development Analyst
International Paper
01.2018 - 03.2026
ITS Service Desk Team Leader
University of Memphis
08.2016 - 08.2017
Substitute
Kelly Educational Services
08.2015 - 09.2016
Teacher
Millington Central High School
07.2014 - 07.2015
Coach
Millington Central High School
07.2014 - 07.2015
Coach
Douglass High School
01.2012 - 01.2014
Teacher
Memphis/Shelby County Schools
01.2008 - 01.2014
Certificate of Education - undefined
University of Memphis
Bachelor of Arts - English
University of Memphis
Bachelor of Computer Science -
University of Memphis