Tyler Schlesinger
Johnson City
Summary
Reliable and punctual professional with experience in high-pressure environments. Skilled in staff management and enhancing customer experiences through effective communication and organized operations.
Dynamic support manager with a focus on team development and conflict management. Proven track record in resolving customer inquiries and mentoring junior staff to enhance overall service quality and satisfaction.
Overview
7
7
years of professional experience
Work History
Kitchen Hand
McDonald's
12.2025 - Current
- Maintained cleanliness and organization of kitchen areas, ensuring compliance with health and safety standards.
- Assisted in food preparation, following recipes and guidelines to deliver consistent quality.
- Supported team members during peak hours, enhancing workflow efficiency through effective communication.
- Monitored inventory levels, assisting in stock replenishment to ensure continuous operation.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Cadet
TN National Guard
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Front Desk Associate
Planet Fitness
05.2022 - 06.2025
- Greeted and assisted members, ensuring positive experiences upon arrival.
- Managed membership inquiries, providing accurate information on services and promotions.
- Processed new member enrollments and handled billing transactions efficiently.
- Maintained cleanliness and organization of front desk area to enhance facility appearance.
- Trained new associates on front desk procedures, enhancing team performance and service quality.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Support Manager
Zen Tubing
05.2019 - 07.2024
- Led team in resolving customer inquiries, enhancing satisfaction and retention.
- Mentored junior team members, fostering skill development and knowledge sharing.
- Managed escalated customer issues, ensuring timely and effective resolutions.
- Managed daily operations to ensure smooth functioning of the support department.
- Monitored employee and customer interactions to assess quality of service.
- Coached employees through day-to-day work and complex problems.
Customer Checkout
Ingles Supermarket
12.2020 - 06.2021
- Handled cash transactions accurately, ensuring efficient customer checkout process.
- Streamlined customer checkout process, improving customer satisfaction and reducing wait times.
- Enhanced customer checkout experience by providing efficient and accurate transaction processing.
- Streamlined customer checkout process by quickly handling payments while maintaining accuracy in cash handling procedures.
Education
High School Diploma -
Enka High School
Candler06-2022
Skills
- Positive attitude
- Team collaboration
- Punctual and reliable
- Dedicated work ethic
- Problem-solving
- Staff management
- Team development
- Conflict management
- Stakeholder management
Accomplishments
Completed Basic Combat Training in summer 2021, followed by Advanced Individual Training after graduating high school in 2022. Currently serving in the Tennessee Army National Guard with the 776th Support Maintenance Company in Elizabethton, TN. Selected for commissioning and expected to receive a commission as a Second Lieutenant in the Tennessee or North Carolina Army National Guard by May 2026.
Timeline
Kitchen Hand
McDonald's
12.2025 - Current
Cadet
TN National Guard
11.2024 - Current
Front Desk Associate
Planet Fitness
05.2022 - 06.2025
Customer Checkout
Ingles Supermarket
12.2020 - 06.2021
Support Manager
Zen Tubing
05.2019 - 07.2024
High School Diploma -
Enka High School