Tyler Starling
Spring City
Summary
Results-driven Automotive Sales Consultant skilled in quickly identifying customer needs and matching them with the best automotive solutions. Efficiently manage time and tasks to maximize productivity in fast-paced environments. Specialize in negotiation, customer relationship management, and strategic sales planning. Excel in communication, problem-solving, and adaptability, ensuring high levels of customer satisfaction and repeat business.
Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player.
Overview
10
10
years of professional experience
2017
2017
years of post-secondary education
Work History
Custom Fabricator
Marine Industries
Decatur
05.2016 - 06.2020
- Fabricated custom components for marine applications, ensuring high-quality standards and timely delivery to enhance customer satisfaction.
- Operated advanced machinery to cut and shape materials, consistently maintaining precision to reduce waste and improve efficiency.
- Mentored junior fabricators in best practices and safety protocols, fostering skill development and improving overall team performance.
- Streamlined workflow processes by implementing new tools and systems, leading to improved operational efficiency and reduced turnaround times.
- Inspected finished products to ensure quality standards were met.
- Fabricated custom products from drawings and specifications provided by customers.
Automotive Sales Consultant
Volunteer Auto Group
Sweetwater
06.2020 - 06.2023
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
- Greeted customers and identified their automotive needs.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Utilized CRM systems to track customer interactions, ensuring timely follow-ups and contributing to a robust client database.
- Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
Automotive Sales Consultant
Dave Kirk Chevrolet GMC
Crossville
06.2023 - 10.2025
- Leveraged extensive product knowledge to guide customers through vehicle features, enhancing their purchasing experience.
- Developed personalized sales strategies that improved customer engagement and increased vehicle sales volume significantly.
- Conducted comprehensive market analysis to identify emerging trends, optimizing inventory selection and pricing strategies.
Assistant Used Car Manager
Grayson BMW
Knoxville
10.2025 - Current
- Developed and implemented sales strategies that enhanced customer engagement, resulting in increased vehicle turnover and satisfaction.
- Trained and mentored junior sales staff, fostering a collaborative environment that improved team performance and efficiency.
- Analyzed inventory levels and market trends to optimize pricing strategies, ensuring competitive positioning and sales growth.
- Managed customer relationships and resolved issues, leading to improved retention rates and repeat business opportunities.
- Collaborated with finance and service departments to facilitate seamless transactions, enhancing the overall customer purchasing experience.
- Negotiated with customers to achieve profitable sale transactions.
- Ensured compliance with all relevant state laws regarding automotive sales practices.
- Reviewed customer complaints pertaining to vehicle purchases and took corrective action when necessary.
- Established strong relationships with vendors for parts procurement at discounted rates.
- Prepared detailed reports on monthly sales performance and inventory levels.
- Supervised daily operations of the Used Car Department, including staff scheduling, customer service standards, and financial goals.
Education
Meigs County High School
Decatur, TNSkills
- Sales strategy development
- Customer engagement
- Team training
- Inventory analysis
- Transaction negotiation
- Customer relationship management
- Sales performance reporting
- CRM utilization
- Product knowledge
- Test drive arrangement
- Cold calling
- Follow-up communication
- Customer satisfaction enhancement
Timeline
Assistant Used Car Manager
Grayson BMW
10.2025 - Current
Automotive Sales Consultant
Dave Kirk Chevrolet GMC
06.2023 - 10.2025
Automotive Sales Consultant
Volunteer Auto Group
06.2020 - 06.2023
Custom Fabricator
Marine Industries
05.2016 - 06.2020
Meigs County High School