Tyler Waite
Goodlettsville
Summary
Most recently as a Senior Business Consultant, worked loyally for 10+ years at LexisNexis Risk Solutions, managing client relations and provider data insights for 15+ of our largest, white-glove premier clients and using analytics to consistently drive internal and external operational efficiency. Proven track record in project management and optimizing processes to achieve measurable client success. Frequently recognized for building outstanding client relationships and thinking critically and creatively to hit and exceed client deliverables and metrics.
Overview
10
10
years of professional experience
Work History
Senior Business Consultant
LexisNexis Risk Solutions
11.2023 - 12.2025
- Acted as principal contact for top-tier white-glove healthcare clients, facilitating understanding of provided data and addressing queries
- Functioned as primary SME for our data and products across more than 10 key healthcare clients
- Direct management of 3-5 simultaneous, proactive analytic projects, aiding clients to pinpoint KPI measurements and strengthen data relationships
- Oversaw 50+ ongoing client open items and issues, ensuring resolution of all questions and concerns within appropriate timeframe
- Lead 10+ client weekly meetings with clients, emails, ticketing systems, etc.
Implementation Consultant
LexisNexis Risk Solutions
03.2021 - 11.2023
- Managed 5-10 concurrent implementation projects for premier clients, ensuring a smooth transition from contract signing to production stabilization.
- Oversaw 5-10 change requests for existing production premier clients, ensuring thorough management of extensive LexisNexis modifications
- Acted as a third tier of support role for our premier clients, as the subject matter expert of our products and solutions.
Implementation Specialist
LexisNexis Risk Solutions
King of Prussia
03.2018 - 03.2021
- Oversaw 5+ concurrent implementation projects, guiding new client integrations from post-sale and contracting to production stabilization.
- Managed 5+ concurrent change requests for existing production clients.
- Navigated and facilitated discussions between internal engineering and QA teams with timelines in mind.
- Acted as SME in a third and final tier of support for existing production clients.
Senior Data Specialist
LexisNexis Risk Solutions
King of Prussia
03.2016 - 03.2018
- Lead QC of our 10+ member data auditing team
- Carried out more than 500 data quality validations on a daily basis
- Developed numerous data verification projects for auditing team
- Conducted QC assessments on 3-5 data projects each week
Data Specialist
LexisNexis Risk Solutions
King of Prussia
07.2015 - 03.2016
- Collaborated within data auditing team, emphasizing acquisition, analysis, and production of health market data
- Executed over 500 individual data verifications daily alongside 1-2 projects weekly.
- Utilized diverse software programs while integrating data analysis and research into daily responsibilities.
Education
Bachelor of Arts - BA - Political Science
Gettysburg College
Gettysburg, PA05.2014
Skills
- Data Analysis
- Project Management
- Client Relations
- Process Optimization
- Account Retention
- Quality Assurance and Control
- Operational Efficiency
Websites
Timeline
Senior Business Consultant
LexisNexis Risk Solutions
11.2023 - 12.2025
Implementation Consultant
LexisNexis Risk Solutions
03.2021 - 11.2023
Implementation Specialist
LexisNexis Risk Solutions
03.2018 - 03.2021
Senior Data Specialist
LexisNexis Risk Solutions
03.2016 - 03.2018
Data Specialist
LexisNexis Risk Solutions
07.2015 - 03.2016
Bachelor of Arts - BA - Political Science
Gettysburg College