Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Tylor Murphy

Chattanooga,TN

Summary

Professional with experience in high-stress work environments with proven customer service skills and adaptability. Both loyal and reliable, with exceptional communication and teamwork skills. Focused on fostering collaboration, customer satisfaction, and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Restaurant Team Member

Newk's Eatery
10.2022 - Current
  • Provided exceptional customer service in fast-paced environment.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Trained new team members on operational procedures and safety protocols.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.

Fast Food Worker

SUBWAY®Restaurants
12.2021 - 10.2022
  • Assisted team members during peak hours to improve efficiency.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
  • Resolved customer complaints with professionalism, restoring customer confidence in our service.

Sales Associate

Food City
07.2020 - 12.2021
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Monitored sales trends to identify opportunities for upselling and cross-selling products.
  • Participated in promotional activities, driving engagement and increasing foot traffic to store.

Education

Bachelor of Science - Civil Engineering

University of Tennessee, Chattanooga
Chattanooga, TN
05-2027

Skills

  • Strong teamwork
  • Customer interaction
  • Verbal and written communication
  • Recordkeeping
  • Upselling strategies
  • Strong work ethic
  • Customer service
  • Performance improvement
  • Task prioritization

Interests

  • I like working with my hands and fixing things
  • Volunteering
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Restaurant Team Member

Newk's Eatery
10.2022 - Current

Fast Food Worker

SUBWAY®Restaurants
12.2021 - 10.2022

Sales Associate

Food City
07.2020 - 12.2021

Bachelor of Science - Civil Engineering

University of Tennessee, Chattanooga

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Tylor Murphy