Tyrah Jones
Nashville
Summary
Dedicated administrative assistant with 4 years of experience in managing schedules, payments, and documents. Adept at multitasking and providing exceptional customer service, with strong skills in Microsoft Office and problem-solving. Known for a strong work ethic, adaptability, and a passion for fostering positive client relationships.
Overview
5
5
years of professional experience
Work History
Administrative Assistant/PAYROLL ASSISTANT
Feltz Therapy Services
12.2023 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff
- Managed incoming calls while providing information or transferring callers to appropriate personnel
- Ensured efficient operation of office equipment such as printers, copiers and fax machines
- Prepared expense reports on behalf of executives in accordance with company policies and procedures
- Entered data into spreadsheets using Microsoft Excel or other similar programs
- Processed invoices for payment using accounting software applications
- Scheduled appointments between clients and customers and internal staff members
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Processed payroll for up to 30 employees weekly using specialized software
- Generated employee paychecks and direct deposit payments in a timely manner
- Maintained accurate records of employee time cards and attendance records
- Calculated overtime wages and vacation accruals as required by state laws
- Performed calculations to ensure accuracy of all salary payments
- Provided customer service support to answer inquiries from employees regarding their payroll issues or concerns
- Resolved discrepancies in employee paychecks on an individual basis
- Updated payroll system with new hire information including benefits deductions
Financial Representative
World Finance Tax and Loan
08.2022 - 12.2023
- Builds loans for individuals and businesses, ensuring informed financial decisions and credit growth
- Serves as primary contact for customers, addressing needs and concerns promptly and effectively
- Provides detailed investment options to clients, enhancing their financial portfolios
- Guided clients through complex financial decisions, providing personalized advice on loans and investment options to meet their unique needs
- Developed tailored financial strategies, enhancing client portfolios and fostering long-term relationships, resulting in increased customer retention
Children Caretaker
Family Referral Resources
03.2020 - 08.2022
- Supported children with homework and activities, fostering educational growth and social skills
- Led after-school sessions, offering personalized learning and group activities for diverse needs
- Provided specialized care for children with disabilities, enhancing their learning experiences
- Nurtured children's development through personalized homework assistance and engaging activities, fostering a supportive learning environment
- Developed creative arts and crafts projects, enhancing children's imagination and fine motor skills while promoting joyful learning experiences
- Inspired career shift to teaching by realizing the joy and impact of helping children
Education
HIGH SCHOOL DIPLOMA -
Early College High
Roswell, NM05.2021
ASSOCIATE OF SCIENCE - BIOLOGY
Eastern New Mexico University
Roswell, NM05.2023
Skills
- Customer Service
- Communication
- Problem Solving
- Multitasking
- Payment Processing
- Payment Plans
- Microsoft Office
- Computer skills
- Office administration
- Administrative support
- Filing
- Scheduling
- Documentation and recordkeeping
Timeline
Administrative Assistant/PAYROLL ASSISTANT
Feltz Therapy Services
12.2023 - Current
Financial Representative
World Finance Tax and Loan
08.2022 - 12.2023
Children Caretaker
Family Referral Resources
03.2020 - 08.2022
HIGH SCHOOL DIPLOMA -
Early College High
ASSOCIATE OF SCIENCE - BIOLOGY
Eastern New Mexico University
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