David Patterson
Lenoir City,TN
Summary
Dynamic professional with a proven track record at Amazon in problem resolution and critical thinking. Skilled in strategic planning and team collaboration, I excel at identifying root causes and implementing innovative solutions. My experience in logistics and sales has honed my decision-making abilities, driving operational efficiency and enhancing customer satisfaction.
Results-driven professional prepared to excel in problem-solving capacities. Extensive experience in diagnosing issues and formulating innovative solutions that drive operational improvements. Known for fostering teamwork and adapting to changing environments, ensuring dependable and flexible performance.
Overview
5
5
years of professional experience
Work History
Problem Solver
Amazon
09.2024 - Current
- Analyzed problems to identify root causes and potential solutions.
- Collaborated with team members to develop effective strategies for issue resolution.
- Documented processes and workflows to enhance operational efficiency.
- Assisted in troubleshooting operational challenges using critical thinking skills.
Logistics Specialist
Priority1 Logistics
02.2024 - 09.2024
- Coordinated shipping schedules to ensure timely delivery of goods.
- Monitored inventory levels and reported discrepancies to management.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Collaborated with transportation providers to resolve delivery issues.
- At minimum made 100 calls daily, to talk to customers to win their business.
Sales Specialist
Sutherlin Subaru
04.2023 - 01.2024
- Developed strong product knowledge to effectively address customer inquiries and enhance sales support.
- Executed sales transactions accurately, ensuring optimal customer experiences and satisfaction levels.
- Assisted in implementing promotions, driving product visibility and engagement within the store environment.
- Collaborated with team members to maintain inventory accuracy and streamline restocking processes.
- Averaged 30 cars a month.
Internet Sales Manager
Rusty Wallace Chevrolet
07.2020 - 04.2023
- Developed and implemented online sales strategies to enhance customer engagement and drive revenue growth.
- Analyzed market trends and competitor activities to identify opportunities for improvement in digital sales performance.
- Managed inventory levels and online listings, ensuring accurate product representation and availability for customers.
- Trained and mentored sales staff on best practices for internet sales techniques, improving team performance.
- Utilized CRM tools to track customer interactions, leading to enhanced follow-up procedures and increased conversion rates.
Education
Associate of Science - Accounting
Roane State Community College
Oak Ridge05.2013
Associate of Science - Marketing
Roane State Community College
Oak Ridge, TN05.2013
Skills
- Problem identification
- Logical reasoning
- Persuasion techniques
- Time management
- Critical thinking
- Team collaboration
- Decision-making
- Strategic planning
- Problem resolution
- Computer skills
- Creative solutions
- Innovative thinking
Timeline
Problem Solver
Amazon
09.2024 - Current
Logistics Specialist
Priority1 Logistics
02.2024 - 09.2024
Sales Specialist
Sutherlin Subaru
04.2023 - 01.2024
Internet Sales Manager
Rusty Wallace Chevrolet
07.2020 - 04.2023
Associate of Science - Accounting
Roane State Community College
Associate of Science - Marketing
Roane State Community College
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