Tyriq Campbell
Knoxville
Summary
Tyriq Campbell, a native of Knoxville, TN and a 2017 graduate of Fulton High School, actively participated in various clubs during his time at FHS, including yearbook for every sport offered at the school. Demonstrating his organizational skills and attention to detail, Tyriq played a crucial role in creating and managing the yearly yearbook. He also engaged in work-based learning, forming strong relationships with colleges and local news stations in Knoxville and surrounding counties. In October 2018, he transitioned to becoming a Police Officer with the Knoxville Police Department. As a Communicative Police Officer, Tyriq excelled in developing positive relationships with colleagues and citizens encountered during daily duties. He approaches each situation with alertness, compassion, and concern, consistently following procedures to ensure safety for himself and others. Throughout his years as a Police Officer, Tyriq built thousands of relationships with individuals from all walks of life, showcasing his passion for connecting with people. His experience in the sales industry further enhanced his ability to effectively communicate and assist others. Tyriq's dedication to helping those in need is evident, as he consistently puts others before himself to ensure their well-being. Since 2023, he has worked in a Human Resource Management Position through the Fountain City Retreat and Spa. In this management role, Tyriq successfully leads and works with team members to ensure their safety, payroll, and overall health.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Field Sales Representative
AT&T
04.2024 - Current
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
- Utilized persuasive communication skills to encourage undecided customers toward making confident purchases.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Trained new employees on company policies, sales techniques, and product information for seamless staff integration.
- Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
- Welcomed customers and provided assistance in locating and purchasing products.
- Managed cash register transactions accurately, keeping track of sales records and maintaining financial integrity.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Management
Fountain City Retreat
06.2022 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Care and check in with every team member to ensure physical, mental, and emotional health.
Police Officer
Knoxville Police Department
10.2018 - 02.2024
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Apprehended offenders and conducted interviews and interrogations.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Handled citation and traffic violation paperwork.
- Checked vehicle equipment for proper functioning prior to use.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Managed 50 plus calls for service each week while assisting other officers as well.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Handled domestic disputes with care, alertness, all while de-escalating tensions and providing appropriate support to affected individuals.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Conducted investigations at scenes of major crimes.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
Sales Cashier
Target
12.2015 - 10.2018
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Lifted up to 80/90 pounds at once to move heavier loads.
- Operated cash register to record transactions accurately and efficiently.
Youth Mentor
Mountain View United Methodist
07.2012 - 12.2015
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Counseled students regarding educational issues such as truancy, study habits and career planning.
- Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
- Built lasting relationships with youth and parents or guardians.
- Built various relationships at church through youth mentorship during annual vacation bible school
Education
High School Diploma -
Fulton High School
Knoxville, TN05.2017
Skills
- Emergency planning
- Traffic laws
- Safety improvements
- Self-defense training
- Defensive Driving
- Vehicle Equipment Safety
- Community Oriented
- Protocol Analyst
- Safety Measure
- Business relationships
- Product Training
- Business Development
- HR policies and procedures
- Training and mentoring
- Employee Relations
Accomplishments
I successfully completed a intense two week course to investigate At-Scene Fatal Crashes/Accidents. Involved intense math, gathering evidence, casing for skid marks, determining speed, determining at fault drivers, and contributing factors leading up to the crash/accident.
Certification
Crisis Intervention
At Scene Crash Investigation
KPD Recruiting team
Timeline
Field Sales Representative
AT&T
04.2024 - Current
Management
Fountain City Retreat
06.2022 - Current
Police Officer
Knoxville Police Department
10.2018 - 02.2024
Sales Cashier
Target
12.2015 - 10.2018
Youth Mentor
Mountain View United Methodist
07.2012 - 12.2015
High School Diploma -
Fulton High School
Crisis Intervention
At Scene Crash Investigation
KPD Recruiting team
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