Umapathy V

Storage Engineer – NetApp & Isilon
Experience: 7.2 years overall, 3.5+ years in NetApp & Isilon

Summary:
A skilled Storage Engineer with over 3.5+ years specializing in NetApp and Isilon storage solutions. Proficient in managing storage infrastructure, performing upgrades, troubleshooting performance issues, and implementing data protection strategies. Adept at working in enterprise environments, ensuring high availability, and optimizing storage performance.

Key Skills:

• NetApp ONTAP administration (CIFS/NFS, SnapMirror, SnapVault)
• Dell EMC Isilon (PowerScale) configuration and management
• Storage provisioning, performance tuning, and capacity planning
• Backup and recovery strategies using native tools
• Experience with multiprotocol storage (SAN/NAS)
• Troubleshooting storage-related issues and working with vendors
• Automation and scripting (PowerShell, Python)

Responsibilities:

• Administer and manage NetApp ONTAP storage clusters, ensuring seamless operation.
• Configure and maintain Dell EMC Isilon storage, including SmartConnect, SyncIQ, and quota management.
• Perform data migrations, software upgrades, and hardware maintenance.
• Monitor storage performance and optimize resources for efficiency.
• Work with cross-functional teams to support storage requirements in virtualized environments.
• Implement security policies and best practices for data integrity.

NetApp Storage Engineer
CSS Corp | June 2021 – February 2023

Responsibilities:

• Managed and administered NetApp ONTAP storage environments, including CIFS/NFS shares, SnapMirror, and SnapVault.
• Performed storage provisioning, capacity planning, and performance tuning.
• Configured and supported NetApp snapshots, replication, and backup solutions.
• Troubleshot and resolved storage-related incidents, working closely with cross-functional teams.
• Monitored and optimized storage performance to ensure high availability and efficiency.
• Assisted in storage migrations, upgrades, and hardware maintenance.
• Provided technical support and documentation for storage infrastructure.

Process Associate Level 1 (Refund Analyst)
AGS Health Pvt. Ltd. | Vellore, India | July 2017 – June 2021

Responsibilities:

• Analyzed and processed refunds for overpaid or duplicate transactions in healthcare revenue cycle management.
• Reviewed and verified payment discrepancies, ensuring accurate adjustments and reconciliations.
• Coordinated with internal teams and insurance providers to resolve refund-related queries.
• Maintained detailed records of refund transactions for audit and compliance purposes.
• Ensured adherence to company policies and regulatory guidelines in all refund processing activities.
• Assisted in process improvements to enhance accuracy and efficiency in refund management.