Gayatri V
Business Analyst
Chennai
Summary
Proven Business Analyst with a track record of delivering high-quality solutions in Agile environments. Expert in JIRA & Confluence, with a knack for bridging business requirements with functional solutions. Skilled in leading cross-functional teams to exceed project goals, demonstrating exceptional collaboration and business analysis acumen. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Business Analyst
Sysveda Information Technology
04.2023 - Current
- Collaborated with stakeholders to define project objectives and criteria and Preparing BRD Document with Scope and Functionality of the
Project - Performed gap analysis to identify areas of improvement.
- Creating FSDs, High level Solution and User Story Documents and Providing Solution Walkthrough to Client, Development and testing team.
- Creating Epics, User stories and tasks in JIRA for New Enhancements.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performing Proof of Concept, Identifying
the gaps and providing solutions based on
BRD given by client. - Providing fix to defects in the product
raised by client. - Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Conducting UAT Test and preparing Test Cases, Test Plan and
Test Cycles for the same and tracking the Bugs and Fixes by
planning relevant meetings with Business owners and Technology
Team - Involve in Retrospective Meeting to identify the list of problems
faced in previous Sprint and ways to rectify them in the further
cycles - Conducted interviews with key business users to collect information on business processes and user requirements.
Consultant
Intellect Design Arena
07.2022 - 04.2023
- Leading the design, development and implementations of test solutions.
- Develop and maintain test design, scenarios, test data to support projects releases
- Review bugs on regular basis, perform & provide regular feedback towards improvement of Quality of Bugs & Test cases
- Coordinated and directed QA testing efforts in agile sprint based methodology.
- Review bugs on regular basis, perform & provide regular feedback towards improvement of Quality of Bugs & Test case
- Report project status in a clear, concise manner and report the same to Management
- Leading the practice of QA team under the supervision of QA manager.
- Good understanding of Intellect's digital transaction banking platform CBXFO for corporate customers and Intellect's payments hub IPSH .
Senior Test Engineer
Maveric Systems
06.2021 - 07.2022
- Responsible for the overall delivery of a OPPM for the Wealth management-digital banking of Citibank APAC region. This includes the testing (manual) for Citibank online and mobile banking
- Coordinated delivery of CITI APAC UAT Testing in Agile Methodology for Wealth Management-Digital banking applications (internet banking of Citibank - CBOL (Citibank Online) and Mobile banking (MBOL)) and acted as the SPOC for the client
- Carried out activities pertaining to test design, guiding the team throughout the testing life cycle.
- Lead a team 5+ member team .
- Conducting all meetings related to testing and also involved in design reviews.
- Have experience with CITI acquisition application and digital global wallet .
Test Engineer
SPi Global
06.2020 - 06.2021
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Enhanced software quality by designing and executing comprehensive test plans.
- Tested, identified and troubleshot problems with networks.
Deputy Manager
HDFC Bank Limited
02.2015 - 09.2018
- Acted as Branch Operations manager for 250 crore branches
- Responsible for monitoring overall branch operations which includes (Cash transactions, Forex, AML and KYC monitoring, Assets and liabilities transactions, Customer Handling, Dispute and complaints handling
- Handled a 10+ member Operations team
Education
Master of Engineering - Software Engineering
Anna University
Trichy 08.2010 - 08.2012
Bachelor of Technology - Information Technology
Vel Tech Engineering College
Chennai 07.2006 - 07.2010
Skills
Business Analysis
Payments , Capital Market and KYC process
Functional Solution
Requirements Gathering
Testing
Agile -Epic, User Stories, Acceptance Criteria
Waterfal - BRD & FSD
JIRA & Confluence
MS Visio & Drawio Figma & Balsamiq
Project Management
Certification
EXIN Agile Scrum Master
Timeline
EXIN Agile Scrum Master
10-2023
Business Analyst
Sysveda Information Technology
04.2023 - Current
Consultant
Intellect Design Arena
07.2022 - 04.2023
Senior Test Engineer
Maveric Systems
06.2021 - 07.2022
Test Engineer
SPi Global
06.2020 - 06.2021
Deputy Manager
HDFC Bank Limited
02.2015 - 09.2018
Master of Engineering - Software Engineering
Anna University
08.2010 - 08.2012
Bachelor of Technology - Information Technology
Vel Tech Engineering College
07.2006 - 07.2010
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