Functional and Automation Testing Professional with 12.6+ years of experience in Banking and Telecom domains, specializing in manual, automation, and integration testing. Skilled in Finacle, RTOB, RCMS, and T-Mobile (TFB) with strong expertise in UI & API automation (Java, Selenium, Cucumber, REST Assured). Proficient in test management tools (HP QC, ALM, JIRA, Firestone, qTest) and experienced in UAT, SIT, regression, migration, and performance testing. A proven team leader and mentor, adept at client collaboration, process improvement, and driving quality delivery in multicultural environments
API & UI Automation
Project 1: TfB
Client : T-Mobile
Duration : 3 years till In-Progress
Application : Billing & Payments, Reporting, User Management and Account Management
Description : T-Mobile calls itself the "Un-carrier" for a reason—it's known for shaking up the wireless industry.
Instead of locking customers into contracts, T-Mobile focused on a more flexible, customer-friendly approach. They've built a reputation on offering straightforward pricing, inclusive taxes and fees, and unique perks like free streaming services and inflight Wi-Fi.
Following its major merger with Sprint, T-Mobile has solidified its position as a wireless leader, heavily focused on building out the largest and fastest nationwide 5G network to deliver connectivity to millions
Responsibilities
•Performed manual, automation, and performance testing across Billing & Payments, Reporting, User Management, and Account Management modules.
• Built and executed UI automation scripts using JAVA selenium, API test automation using Postman + Newman; initiated REST Assured framework for API automation in Billing & Payments.
• Leveraged GitHub Copilot to accelerate test case design and automation script creation, improving testing efficiency and coverage.
• Handled ServiceNow incidents raised by customers, analyzed issues, and provided resolutions in coordination with client-side teams.
· Performance Insights, Lighthouse,Jmeter are different performance testing tools used in different project testing
· Acted as a point of contact for client-side interactions, resolving impediments, coordinating with cross-functional teams, and ensuring smooth issue routing.
Organizational & Leadership Contributions (Infosys):
• Managed timesheets for 31+ team members across onsite and offshore locations, ensuring accurate project tracking.
• Maintained project process documents and marginal improvement metrics (in PROPEL).
• Conducted knowledge transfer (KT), upskilling programs, and Q&A sessions to mentor team members, especially in automation.
• Organized team engagement activities and collaboration meetings, strengthening coordination between Infosys and client teams.
• Supported performance management by conducting reviews, tracking KPIs, uploading appraisal factors, and facilitating discussions on ratings and hikes.
• Conducted interviews for internal job postings and lateral hiring, contributing to talent acquisition and team growth.
• Represented the team during internal/external audits, providing engineering artifacts, compliance documents, and project deliverables as the primary POC.
Project 2: COOL platform – SIT Testing
Client : SCB Bank
Responsibilities:
Understanding the Business requirements.
Raised Clarifications on the requirements provided.
Identifying the Test Scenarios based on the Business requirement.
Web based application testing
Test data creations as per the requirements from SIT and UAT team
Preparing test data for manual and automation scripts
Prepared Test Design and executed the test cases.
Reported Defects and Retested.
Team management
Automation Using Java Selenium Cucumber Framework(Genie)
Project 3: Real Time On-Boarding –V 1.1- Retail Banking Domain – SIT Testing
Client : SCB Bank
Responsibilities:
Understanding the Business requirements.
Raised Clarifications on the requirements provided.
Identifying the Test Scenarios based on the Business requirement.
Test data creations as per the requirements from SIT and UAT team
SOAP UI testing with request response validation
Validation of PCO request and Response XML files
Modules Handled:
Asset: Current Account and Saving Account opening for multiple products.
Liabilities: Credit Card and Personal Loan opening
Interfaces Handled: eBBS(Core Banking), Hunter, CCMS, RLS, PCO, Bureau
Project –4 : FIP
Description: The Objective of this project is to check the functionality of each module in Finacle when deployed as a single module. The integration of deployed module and functionalities were monitored so that there should not be any dependency on the other modules.
Roles and Responsibilities
Raising functional clarifications and updating documents.
Test case creation, execution and updating in accordance with the customizations.
Performing sanity testing, connectivity testing, Functional testing, and Regression tests, Migration testing.
Documentation and Knowledge sharing with team members during releases.
Modules Handled
Finacle Integrator Platform
Finacle Batch Processing
Signature Verification systems
Alerts
Report Infrastructure
Finacle CORE
Finacle CRM
Project –5 : India charges
Description:The Objective of this project is to define a charge slab for the different charges which are specified by the RBI India for charge calculation. The charges were defined in such a way that the charges will differ for each slab defined in the newly developed charge slab screen. The reports and charges posting based on the charge slab were verified for the testing purpose.
Roles and Responsibilities
Test Scenario creation, Test case creation, Peer Review, Test execution and defect reporting
Performing Functional testing, End to End testing and Regression testing
Involved in Weekly Status Meetings with the customer and UAT support activities.
Modules Handled
Local Cheque processing
Foreign Cheque processing
Reports generation
BOD and EOD Processing