Divija Pavuluri

Projects: AML Project, COBE project, CIP remediation Project, MRIA Project, Tax ITIN Project

· Performed functional, regression, and API testing on AML (Anti-Money Laundering) applications to detect fraudulent transactions.

· Validated IDL for New ineligibility for different profiles and accounts using manual and automation testing.

· Conducted API testing using SOAtest, automating test cases for real-time transaction monitoring and fraud detection and Validated API integrations for AML screening systems using it.

· Executed SQL queries on DB2 to verify transaction logs and customer risk assessments.

· Analyzed transaction monitoring alerts generated by AR/PR rules, reducing false positives and enhancing fraud detection efficiency.

· Performed UI & API testing on COBE applications to ensure seamless user experience and compliance tracking for different times of profile accounts.

· Automated AML test workflows using Jenkins and SOAtest improving test efficiency by 60%.

· Ensured defect-free implementation of critical audit and compliance fixes

· Performed end-to-end testing of tax reporting modules to ensure IRS compliance

· Automated regression test cases for ITIN assignment and verification in the KD mainframe fields.

· Executed SQL-based data validation for ITIN assignment and verification across banking databases.

· Logged defects in JIRA and collaborated with developers & compliance teams for issue resolution.

· Conducted regular API health checks to o ensure seamless communication and stability across multiple applications.

· Conducted Business Recovery Testing (BRT) to ensure system resilience and operational continuity during disasters and system failures. Documented BRT test results, identified recovery gaps, and provided recommendations to enhance system resilience.

· Actively participated in Daily Scrum calls, Sprint Planning, Grooming, and Retrospective meetings, ensuring smooth Agile execution and Collaborated with cross-functional teams to discuss project updates, blockers, and sprint goals in Scrum ceremonies

· Developed and maintained mainframe batch jobs (JCL, COBOL, DB2) for Premium billing systems and IDCards processing.

· Automated billing workflows using RPA tools Automation Anywhere to improve efficiency and reduce manual intervention in regular jobs and health check process.

· Designed and executed SQL queries to validate claims data, billing adjustments, and provider payments in DB2.

· Monitored and troubleshot billing batch jobs in a mainframe environment, ensuring seamless end-to-end claim processing.

· Implemented RPA Automation anywhere tool process for billing exception handling, reducing error resolution time by 40%.Provided production support for critical billing operations, resolving high-priority incidents and ensuring SLA adherence.

· Provided production support for PBS billing system, handling job failures, data discrepancies, and SLA-critical incidents.

· Collaborated with cross-functional teams to optimize billing logic and improve claim adjudication accuracy.

· Effectively used String commands, Decision Rules, Loops, Variable Operations, Object Cloning, Excel commands, Database commands and Email commands.

· Designed solution design document utilizing RPA best practices and maintain technical responsibility for project delivery. Provided production support for PBS billing system, handling job failures, data discrepancies, and SLA-critical incidents.Performed root cause analysis (RCA) on ID card failures and implemented automated recovery solutions.

· Collaborated with business teams to enhance ID card print & digital issuance workflows, ensuring regulatory compliance.

· Designed and executed JCL & COBOL-based onehots to correct premium billing discrepancies and ensure accurate member invoicing and for real-time corrections in ID card processing and member eligibility validation.

· Proactively addressed concerns raised in stand-up meetings , war room meetings and HOTO Calls, ensuring timely resolution of system issues.

• Prepared and presented Weekly Status Reports (WSR) and Monthly Status Reports (MSR) to onsite teams and clients, ensuring clear communication of project progress.