VALENTINA PRAVATO
Altopiano della Vigolana
Summary
Experienced and highly motivated waitress, with engaging personality. Professional and friendly when it comes to welcoming, serving and satisfying customer requests. Fast, punctual, enthusiastic and able to deal with multiple tasks at the same time. Able to establish a professional relationship with management e staff through quality of service and great communication skills.
Overview
4
4
years of professional experience
Work History
Waitress, Barista
Café Tinto
05.2023 - 09.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge about food and drinks menus items and flavors, enabling customers to make personal decisions based on taste and interest.
Restaurant Waitress, Barista
Tulip Inn Hotel
03.2022 - 04.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Waitress, Receptionist
Gabriel House Guesthouse
07.2019 - 09.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
Education
High School Diploma -
Marie Curie (Tourism Address)
Levico Terme, Italia06.2020
Skills
- High-Volume Dining
- Billing and Payment Processing
- Ordering Procedures
- Dining Room Monitoring
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Dutch
Beginner (A1)
Timeline
Waitress, Barista
Café Tinto
05.2023 - 09.2023
Restaurant Waitress, Barista
Tulip Inn Hotel
03.2022 - 04.2023
Waitress, Receptionist
Gabriel House Guesthouse
07.2019 - 09.2019
High School Diploma -
Marie Curie (Tourism Address)
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