Valerie Cantu

- Led enterprise-wide process transformation initiatives, delivering a 30% productivity increase and over $6M in cost

savings.

- Partnered with senior leadership to analyze business operations and present data-backed recommendations.

- Increased throughput by 40% by addressing inefficiencies using root cause analysis and Lean tools.

- Directed change management and training strategies to support adoption of new technologies.

• Conducted thorough root-cause analyses to identify opportunities for improvement in existing workflows.
• Worked with customers to establish and maintain excellent working relationships, resolve issues and promote team services and capabilities.
• Established strong relationships with internal stakeholders, facilitating open communication channels between departments.
• Implemented data-driven solutions to address areas of inefficiency in business processes.
• Reduced incidents by 15% through root cause analysis and implementation of standardized procedures.
• Enhanced process consistency and trained cross-functional teams on Lean Six Sigma.

• Managed supplier performance through quarterly business reviews, addressing challenges proactively to maintain service quality standards.
• Implemented a supplier scorecard system to track performance metrics and drive continuous improvement efforts.
• Improved procurement cycle efficiency by 70% and vendor performance through sourcing strategies.
• Optimized inventory levels by collaborating closely with suppliers on demand forecasting and planning initiatives.

• Collaborated closely with development teams to ensure seamless integration of new features into existing systems, minimizing disruption to users during rollouts.
• Served as a subject matter expert on deployment best practices, providing guidance and support to colleagues across the organization as needed.
• Coordinated communication efforts between all affected parties during complex deployments, ensuring clear expectations were set and met at every stage of the process.
• Spearheaded automation of manual deployment tasks, increasing capacity and delivery timelines by 90%.
• Managed IT infrastructure transitions with minimal disruption.