Vanessa Puentes
Nashville
Summary
With a proven track record at the Neiva Mayor's Office and Veterinary Clinics, I excel in emergency medicine and preventive care, showcasing strong communication and leadership skills.
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
I'm Responsible person, punctual, with good values
and principles, honesty, collaborative spirit, empathy, humility, positive attitude, commitment, adaptability, sincerity, motivation, learning capacity, dedication, organized
Overview
10
10
years of professional experience
Work History
Lifeguard
01.2024 - 12.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Driver
01.2018 - 11.2024
- For many years I have been a driver both in Colombia and in the United States
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Reduced incidents of late deliveries by implementing effective time-management strategies.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Pet Sitter
Family Members
03.2022 - 02.2024
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Gave medication to pets following guidelines from owners.
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Administered medications as needed under veterinarian guidance, maintaining the health of pets in my care.
- As I am a veterinarian, in the care and administration of medications and care of any abnormality of the pet.
- Facilitated socialization for pets by arranging playdates with other animals, enhancing their social skills.
- Built loyal client base through word-of-mouth and positive online reviews, expanding business reach.
- Adapted care plans on fly in response to pets' changing needs or unexpected situations, ensuring flexibility and responsiveness.
- Followed pet care instructions for dietary needs and medication regimens.
House Sitter
Houses
04.2017 - 01.2024
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Managed pet care responsibilities efficiently, guaranteeing the health and well-being of animals under supervision.
- Answered telephone and doorbell, took messages, and relayed information to owner.
- Cleaned out fridge and freezer of perishable items likely to spoil before use.
- Ensured a safe environment for pets under care by routinely monitoring health conditions and administering medications as instructed by owners.
- Ensured pet well-being, administered medications and followed special care instructions as required.
- Minimized risk of water damage, routinely inspected plumbing fixtures for leaks and addressed minor issues promptly.
- Fostered safe and nurturing environment for pets, resulting in reduced anxiety for animals and peace of mind for owners.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Housekeeping Room Attendant
01.2022 - 10.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
- Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
- Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Veterinarian
Neiva Mayor's Office and Veterinary Clinics
01.2017 - 08.2023
- Actively participated in continuing education opportunities to stay current on advancements within the veterinary field.
- Practiced veterinary medicine with emphasis on preventive care, chronic disease management and emergency medicine in small animals.
- Communicated with pet owners regarding pet diagnosis, prognosis and treatment.
- Established positive relationships with clients through clear communication about their pets'' healthcare needs and follow-up appointments.
- Administered vaccinations to prevent the spread of common infectious diseases among animals in the community.
- Managed inventory of medications and supplies to ensure adequate stock levels while minimizing waste or expiration of products.
- Conducted thorough physical examinations of animals to assess overall health and identify potential issues.
- Improved patient outcomes by accurately diagnosing and treating various animal illnesses and injuries.
- Provided effective pain management solutions using appropriate pharmaceuticals tailored to each individual patient''s needs.
- Delivered compassionate end-of-life care through thoughtful communication with pet owners and administration of humane euthanasia when necessary.
- Examined large and small animals to detect and determine nature of diseases or injuries.
- Participated in continuing education seminars, staying abreast of latest advancements in veterinary medicine.
- Optimized use of anesthesia during surgeries, enhancing patient safety and outcomes.
- Implemented vaccination program that significantly reduced incidence of preventable diseases in patient population.
- Collected animal blood samples and prepared specimens for shipment and laboratory testing.
- Helped improve animal wellbeing by advising owners on better care strategies and treatment options.
- Euthanized animals humanely due to conditions such as cancer or advanced age.
- eterinary clinical assistance to small and medium producers in the rural area of
Neiva, Huila. Accompanying them in each procedure or in each solution to each production problem
Line Cook
Restaurants Manhattan
01.2019 - 04.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Reduced food waste significantly by implementing innovative inventory tracking system.
- Optimized food presentation, resulting in positive customer feedback and increased social media attention.
- Increased repeat customer numbers with consistent high-quality meal preparation.
- Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
- Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Verified proper portion sizes to consistently attain high food quality standards.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Construction Worker
01.2021 - 02.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
- Implemented safety protocols, significantly reducing workplace accidents.
- Followed instructions and safety protocols to prevent accidents and injuries.
Painter
02.2020 - 11.2022
- Painted surfaces using brushe and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Worked holidays and weekends depending on shifting needs of project.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Maintained safe work environment by adhering to health and safety protocols during all painting tasks.
- Enhanced ambiance of indoor spaces with thoughtful color schemes and finishes.
- Contributed to project success by providing insightful feedback during client consultations.
- Supported business growth by consistently receiving positive client feedback and referrals.
- Prepared surfaces for painting by cleaning, sanding, and filling holes, ensuring smooth finishes.
- Contributed to environmental sustainability by using eco-friendly paints and materials.
- Taped off areas to prevent overspray and other accidents.
- Followed safety procedures and properly used protective gear while painting.
Dishwasher
02.2018 - 11.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
- Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
Babysitter
Kids and Old Person
01.2015 - 05.2017
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Both in Colombia and in the United States, I have cared for children and the elderly. My tasks are to take care of them, make food and keep an eye on the activities we do and leave everything clean.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Monitored children's play activities to verify safety.
- Taught children basic life skills, manners and personal hygiene.
- Transported children to and from activities using personal or family vehicle.
Education
Professional in Veterinary Medicine And Zootechnic - Veterinary Science
Corporación Universitaria Del Huila - Coahuila
Neiva, Huila Colombia11-2017
High School Diploma -
Colegio Maria Auxiliadora
Neiva, Huila Colombia11-2009
Skills
- Effective problem-solver
- Leadership qualities
- Teamwork
- Safe driving practices
- Punctual and reliable
- Pet care
- Childcare experience
- Shipping and receiving packages
- Patience and empathy
- Following directions
Languages
Spanish
Native or Bilingual
Timeline
Lifeguard
01.2024 - 12.2024
Pet Sitter
Family Members
03.2022 - 02.2024
Housekeeping Room Attendant
01.2022 - 10.2023
Construction Worker
01.2021 - 02.2023
Painter
02.2020 - 11.2022
Line Cook
Restaurants Manhattan
01.2019 - 04.2023
Dishwasher
02.2018 - 11.2022
Driver
01.2018 - 11.2024
House Sitter
Houses
04.2017 - 01.2024
Veterinarian
Neiva Mayor's Office and Veterinary Clinics
01.2017 - 08.2023
Babysitter
Kids and Old Person
01.2015 - 05.2017
Professional in Veterinary Medicine And Zootechnic - Veterinary Science
Corporación Universitaria Del Huila - Coahuila
High School Diploma -
Colegio Maria Auxiliadora
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