VANESSA SOREDJO
Dandridge
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Bank Teller
PNC Bank
10.2023 - 01.2025
- Identifies banking opportunities during customer interaction, performs lobby engagement activities
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Site Supervisor
Allied Universal
12.2017 - 01.2023
- Provide security at Truist Bank to protect life and property
- Supervise officers and daily operations and enforce post specific policies and procedures
- Conduct training, coach personnel, disciplined and execute termination of officers
- Assist manager with daily tasks, attend Supervisor meetings, and assisted Portfolio manager with client site billing
- Respond to incidents, investigate concerns, document activity report, and monitor security cameras
Retail Associate
CVS Pharmacy
12.2017 - 01.2019
- Perform customer service by greeting, assisting customers and addressing, resolving customer concerns
- Answer incoming calls, provide support to all departments, opening and closing store activities
- Maintained clean sales floor, checking in vendors, update pricing, stock, and straightening merchandise
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Sgt at Arms
La House of Representatives
01.2016 - 01.2017
- Provide security for staff, house members, and visitors
- Identify and handle issues, provide solutions to problems and provide exceptional service
- Promote a safe working environment according to the policies and procedures
- Screened persons entering building using X-ray machines and other devices to collect and retain unauthorized firearms and other contraband
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Access Control Officer
Country Club of Louisiana
01.2013 - 01.2014
- Provide security for staff, house members, and visitors
- Identify and handle issues, provide solutions to problems and provide exceptional service
- Maintained accurate records of daily activities, incidents, and keyholder information in accordance with company policies and procedures.
- Screened persons entering building using X-ray machines and other devices to collect and retain unauthorized firearms and other contraband
- Reduced unauthorized entries by implementing strict identification verification processes.
Education
MBA - Human Resources Management
Fitchburg State University
Fitchburg, MA01.2023
Bachelor of Science - Psychology
Fayetteville State University
Fayetteville, NC01.2022
Skills
- Organizational skills
- Time-management skills
- Ability to work independently and as part of a team
- Cash handling expertise
- Relationship building
Timeline
Bank Teller
PNC Bank
10.2023 - 01.2025
Site Supervisor
Allied Universal
12.2017 - 01.2023
Retail Associate
CVS Pharmacy
12.2017 - 01.2019
Sgt at Arms
La House of Representatives
01.2016 - 01.2017
Access Control Officer
Country Club of Louisiana
01.2013 - 01.2014
MBA - Human Resources Management
Fitchburg State University
Bachelor of Science - Psychology
Fayetteville State University