VANESSA STIEFEL
Manchester
Summary
Detail-oriented candidate with thorough experience exceeding quality standards, seeking a challenging new role to utilize existing knowledge of consumer banking skills.
Overview
20
20
years of professional experience
Work History
Quality Assurance Technician
Nissan North America, Inc.
04.2011 - 04.2025
- Ensured parts met quality standards through rigorous inspection prior to shipment.
- Maintained production standards by adhering to established protocols.
- Followed safety protocols to promote a secure work environment.
- Kept workspace clean, neat, and organized to enhance operational efficiency.
Bank Teller
Citizens Tri County Bank
03.2005 - 03.2011
- Reconciled cash and checks against computer records at end of shift.
- Maintained confidentiality of bank records and client information.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Resolved problems or discrepancies concerning customers' accounts.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Provided assistance to other tellers during peak business hours as needed.
- Educated customers about different types of banking services available at the branch.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Delivered exceptional service to customers in person or over telephone.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Adhered to financial services security and audit procedures.
Education
GED -
Grundy County High School
Skills
- Regulatory compliance
- Customer service
- Quality control
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Documentation practices
- Adaptability and flexibility
- Reliability
Timeline
Quality Assurance Technician
Nissan North America, Inc.
04.2011 - 04.2025
Bank Teller
Citizens Tri County Bank
03.2005 - 03.2011
GED -
Grundy County High School
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