Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Vantina Conley-Chatman

Vantina Conley-Chatman

Memphis

Summary

Dedicated professional with strong communication, interpersonal, and organizational skills. Adept at completing tasks efficiently, known for reliability, a solid work ethic, and the ability to adapt quickly to new challenges. Highly detail-oriented and organized worker with a passion for exceeding expectations. Skilled in analyzing data, devising strategies, and offering solutions to intricate problems. Eager to contribute to team success through leveraging expertise and knowledge. Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Driver

Uber
11.2024 - Current
  • Provide transportation: Driving passengers from one location to another.
  • Using the Uber App: Accepting rides, tracking locations, and communicating with passengers.
  • Navigating Routes: Using GPS and other navigation tools to efficiently reach destinations.
  • Ensuring Safety: Following traffic laws, maintaining a clean vehicle, and providing a comfortable ride.
  • Providing Customer Service: Being friendly, helpful, and responsive to passenger needs.
  • Maintaining Records: Tracking trips, expenses, and other relevant information.

Driver

HCT Ambulance
03.2021 - 03.2024
  • Transport medical equipment and patients, ensuring safe and efficient loading and unloading in compliance with health and safety regulations.
  • Adhered to driving regulations, safety procedures, and traffic laws, utilizing defensive driving techniques to ensure the wellbeing of all passengers.
  • Maintain the cleanliness and organization of the ambulance, facilitating a hygienic and orderly environment for patient care during transport.
  • Make sure ambulance fully stocked with supplies
  • Fuel at the end of shift
  • Record mileage log
  • Report any incidents or accidents
  • Assist loading patients in and out of ambulance
  • Assist transferring the patient on the stretcher
  • Clean and sanitize stretcher after every patient along with changing the stretcher sheet.

Safety Trainer-Customer Service

Medic Transportation
06.2000 - 03.2021
  • Ensured on-time client appointment arrivals through punctual and efficient transportation service, adhering to set schedules.
  • Ensured vehicle safety by adhering to traffic regulations.
  • Executed effective scheduling strategies to consistently meet arrival deadlines.
  • Completed data entry processes with handheld equipment.
  • Conduct routine maintenance and inspections on vehicles.
  • Kept comprehensive records of mileage and repairs updated.
  • Executed precise navigation using maps and directions.
  • Ensured adequate fuel availability for trips by tracking usage accurately.
  • Regularly sanitize and maintain cleanliness of vehicle inside and outside.
  • Deliver high-quality customer service, offering courteous assistance and maintaining vehicle cleanliness to enhance client satisfaction.
  • Accurately record client data, including pick-up and drop-off times, to ensure reliable tracking of transportation services on hand held tablet.
  • Streamlined dispatch processes to enhance operational efficiency.
  • Ensured smooth transitions for patients entering and leaving vehicles.
  • Document incidents and accidents promptly.
  • Evaluate drivers driving skills and determine their road readiness
  • Conduct follow-up ride check with drivers with driving violations
  • Educate drivers on company policies and procedures.
  • Utilized defensive driving skills to prevent accidents and maintain vehicle control.
  • Coordinated tasks using two-way radio.
  • Demonstrate excellent communication skills both verbal and written
  • Respond to telephone inquiry and complaints following standard operating procedures
  • Skilled in outbound calls and inbound calls
  • Experience working with fax machines, computer software, and telephone technology
  • Demonstrated expertise in managing Windows-based systems.
  • Contribute to discussions in team meetings focused on generating fresh concepts and outlining daily tasks.
  • Supervised management of essential information including training attendance, certifications, and accident logs.
  • Assessed training effectiveness by monitoring employee performance and conducting follow-up evaluations, adjusting program content as needed for maximum impact.
  • Conducted thorough incident investigations to identify root causes, recommending appropriate corrective actions to prevent future occurrences.
  • Collaborated with management teams to develop customized safety training programs tailored to each department''s specific needs.
  • Managed record-keeping processes related to employee training attendance, certifications, accident logs, and other pertinent information required by law or corporate policy.

Parts Delivery Driver

NAPA Genuine Parts Company
02.2011 - 12.2016
  • Navigate through unfamiliar territories using GPS systems to ensure on-time package deliveries in a safe and timely manner
  • Deliver parts to customers on time and correctly. Check invoices to ensure the correct parts were pulled for delivery. Account for cash on COD orders
  • Use of RF scanner
  • Coordinated in-store pickup and executed deliveries to customer accounts along designated routes utilizing company vehicles.
  • Get a signed signature for proof of drop-off and pickup.
  • Inventory store parts and log it into the system database
  • Keep shelves stocked in store
  • Maintain the delivery vehicle, including keeping it clean.
  • Provide excellent customer service and develop long-term relationships with customers.
  • Pick up parts from vendors, ensure stock room parts are accurately stocked, maintain inventory, and back up in-store positions when needed.
  • Answer customer calls and skilled in outbound calls
  • Enter customer information in database
  • Experience working with fax machines, computer software, and telephone technology
  • Knowledge and experience of Windows-based systems.

Housekeeper /Manager

Bonus
05.2009 - 08.2016
  • Maintain cleanliness and safety by sweeping, dust-mopping, vacuuming, and buffing floors.
  • Disinfect facility areas using approved chemicals, adhering to safety protocols.
  • Manage waste disposal by emptying trash receptacles and restocked hygiene supplies across various locations.
  • Clean restrooms
  • Restock tissue, paper towel and soap dispenser
  • Train and supervise housekeeping staff, ensuring proper scheduling and performance.
  • Conduct inspections to maintain high cleanliness standards and resolving guest complaints.
  • Manage daily operations including scheduling, task assignments, and ensuring efficient workflows.
  • Manage inventory of cleaning supplies and amenities, and overseeing the housekeeping budget.
  • Provide ongoing training and development for housekeeping staff to enhance skills.
  • Coordinate with other departments, such as front desk and maintenance, to ensure seamless operations.

Herbal Life

Picker Packer
10.1998 - 12.2015
  • Received and documented inventory accurately, ensuring data integrity in manual recordings and computer entries.
  • Fulfilled customer orders with precision, verifying quantities and product types to minimize discrepancies.
  • Prepared products for shipment by sealing and packaging according to specified guidelines and quality standards.
  • General Warehouse
  • Document quality checks and enter into the system.
  • Maintain a clean, neat, orderly, and safe work area at all times.
  • Perform other duties as assigned by management or customer in a highly automated pick/pack environment.
  • Performing quality control assessments and following quality control procedures.
  • Observing established safety guidelines and following safety guidelines when handling products
  • Operating material handling equipment and moving items to the processing and shipping area.
  • Comparing invoices to items received.
  • Attaching identification information
  • Sealing and labeling packed orders
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High school diploma - undefined

James Madison High School
Peachtree Corners, GA
05.2009

Skills

  • Shipping and Receiving
  • Adaptable Driving Techniques
  • Problem-Solving
  • Microsoft Office
  • Bloodborne Pathogens (5 years)
  • Safety Management
  • Driving
  • Customer Service
  • Childcare Knowledge
  • Time Management
  • Communication
  • NEMT Certification (5 years)
  • Navigation and GPS Use
  • Adaptability
  • Behavioral health (10 years)
  • Computer Skills
  • Warehouse Experience
  • Organizational skills (10 years)
  • Safe Driving Practices
  • Stress Management
  • Transportation
  • Typing Skills
  • Attention to Detail

Certification

  • CDL
  • Driver's License
  • Fork Lift Operator
  • May 2025 to May 2028
  • Basic Life Support (CPR and AED)
  • June 2024 to June 2026
  • Basic Life Support
  • Class B
  • State: TN
  • Endorsements: S (School bus)
  • Endorsements: S (School bus) - P (Passenger vehicles)

Timeline

Driver

Uber
11.2024 - Current

Driver

HCT Ambulance
03.2021 - 03.2024

Parts Delivery Driver

NAPA Genuine Parts Company
02.2011 - 12.2016

Housekeeper /Manager

Bonus
05.2009 - 08.2016

Safety Trainer-Customer Service

Medic Transportation
06.2000 - 03.2021

Herbal Life

Picker Packer
10.1998 - 12.2015

High school diploma - undefined

James Madison High School

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Vantina Conley-Chatman