VARSHA PATEL
GALLATIN
Summary
Accomplished Manager with a proven track record at V&P, Inc., excelling in team leadership and customer relationship management. Enhanced customer satisfaction and employee productivity through effective decision-making and performance management. Skilled in fostering relationships and achieving goals, demonstrating exceptional time management and customer service abilities.
Overview
24
24
years of professional experience
Work History
Manager
V&P, Inc.
06.2007 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Cashier
Quick Check Food Stores
04.2001 - 06.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
BBA -
Kean University
Union, NJ05-2006
Associate of Science -
Middlesex County College
Edison, NJ05-2004
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Goal setting
- Relationship building
- Customer relationship management (CRM)
- Performance management
Timeline
Manager
V&P, Inc.
06.2007 - Current
Cashier
Quick Check Food Stores
04.2001 - 06.2006
BBA -
Kean University
Associate of Science -
Middlesex County College
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