Highly accomplished IT professional with over 18 years of experience in the banking and financial services (BFS) domain. Possess expertise in designing, developing, integrating, implementing, and maintaining complex investment & retail banking applications and Banking Security Systems. With a strong foundation in Project Management methodologies, including Agile methodologies as evidenced by Certified Scrum Master (CSM) certification. Proven track record of leading and managing cross functional teams, effectively bridging the gap between business and technology requirements. Proficient in building relationships with key stakeholders to resolve roadblocks and successfully deliver the projects.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Program Manager
Virtusa Consulting Services Private Limited
Chennai, India
01.2021 - Current
Citibank NA - Investments & Core Banking, Banking Security Systems
Experienced in managing a team of 18 direct and 8 indirect reports, developed staffing plans, managed workloads, defined deliverables, hired resources, conducted performance reviews, and ensured compliance with established company policies.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Successfully spearheaded the delivery of critical investment banking modules (Domestic Mutual Funds), Core Banking modules (FTS - Funds Transfer System) and Banking Security Systems (SMS , Scheduler and FATS - Fully Automated Transfer System) for Citibank India . This involved leading cross-functional teams, collaborating closely with stakeholders to gather requirements, design solutions, and ensure seamless implementation.
Managed successful migration of critical Investments banking systems from Citibank to Axis Bank , ensuring minimal disruption and adherence to project timelines and budget constraints.
Adept at project management, effectively managing project lifecycles, mitigating risks, and ensuring timely delivery within budget constraints. Proactively identified and implemented solutions to overcome challenges, fostering collaborative and efficient project environment.
Established effective communication among team members for enhanced collaboration and successful project completion.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Senior Lead Consultant
Virtusa Consulting Services Private Limited
Chennai, India
01.2016 - 12.2020
Citibank NA - Banking Security Systems, Investments Banking and IVR
Assisted in successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Partnered with project team members to identify and quickly address problems.
Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
Coordinated with vendors like servion and internal teams to ensure seamless integration with existing systems.
Managed project timelines, budgets, and resources to deliver Investments, Banking Security Systems (SMS , Scheduler , FATS) and IVR related applications on schedule.
Provided technical guidance and support to development team, ensuring adherence to best practices in C , Pro* C , Linux and SQL development.
Technical Lead & Senior Developer
Virtusa Consulting Services Private Limited
Chennai, India
01.2010 - 12.2015
Citibank NA - Banking Security Systems
Led team of developers to successfully deliver high-quality software projects on time and within budget constraints.
Collaborated with product managers, designers, and business stakeholders to define project requirements, ensuring alignment with organizational goals.
Preparing IA to identify how changes will impact existing system and any impact on other system.
Preparing Effort Estimation identifying program complexity / change complexity and calculating final effort distribution across phases from IA to project implementation.
Cascading changes to team and overview successful completion of construction and testing phase. Assist team on identifying and addressing any technical or domain related impediments on smooth execution of project.
Enhanced system performance with thorough code reviews, debugging, and optimization techniques .
Review Test cases/scripts and coordinate with business users to develop UAT plan in line with change scope and ensure successful completion of UAT. Ensure UAT plan and implementation document is in line with requirements.
Documenting RTM (Traceability matrix), testing Exit report and defect report and coordinate with QA for successful project implementation.
Created proofs of concept for innovative new solutions.
Investigated system issues and implemented resolutions to reduce downtime.
Provided educational expertise and mentoring to junior team members.
Developer & Application Support
Virtusa Consulting Services Private Limited
Chennai, India
08.2006 - 12.2009
Citibank NA - Job Scheduler & SYSMON
Development of minor modules in Scheduler Agents.
Performed comprehensive unit, system integration, and acceptance testing, guaranteeing high-quality deliverables
Coordination and production Support for System Testing.
Involved in full-fledged application production support for various versions of Scheduler and SYSMON (System Monitoring Tool).
Increased team productivity by implementing best practices and standard operating procedures for application support tasks.
Enhanced customer satisfaction by providing prompt and efficient application support to end users.
Education
Bachelor of Engineering - Computer Science
Anna University
Chennai, India
04.2006
Skills
CORE COMPETENCIES
Project Management
Stakeholder Management
Risk Management
Cross-Functional Collaboration
Forecasting & Resource Management
Agile Methodology
Quality Assurance and Compliance
Domain Knowledge: Retail Banking , IT Infrastructure management
Training/Mentoring
TOOLS & TECHNOLOGIES
C , Pro* C
Unix Shell Scripting
Oracle 12c
Tcl/TK
Unix/Linux
Unix File Systems
Python
JIRA , Plan View
Microsoft Project Plan, Iplan
PTS (Project Tracking System)
Service Now
Version Control - GIT, FATS, SVN, VSS
Job Scheduling - Scheduler, AutoSys, CA Scheduler
Certification
Certified Scrum Master
ACCOLADES
Spot Excellence Awards: Contribution towards successful completion of Scheduler 9.5
STAR PERFORMER for the month of June-2009
Conferred with CITI Excellence Award from Client
Felicitated with excellence for Dream Team award of CITI INDIA – 4C Team in Q2FY19