Vasagam Renuka
Kumbakonam
Summary
Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
10
10
years of professional experience
Work History
Shop Sales Assistant
Raja SK Mobiles & Services Pvt Ltd
12.2023 - 03.2024
- Increased customer satisfaction by providing exceptional service and personalized product recommendations.
- Assisted in the training of new staff members, sharing best practices for sales techniques and customer service skills.
- Demonstrated adaptability when tasked with various roles within the store as needed such as cashier or stockroom assistant.
- Handled high-pressure situations with poise during busy sale events or rushes, maintaining excellent customer service standards.
Telecaller Supervisor
Aditiya Trading Solutions Pvt Ltd
07.2014 - 09.2023
- Increased sales conversions by creating customized scripts for various products and services, tailored to the target audience.
- Established clear expectations for Telecaller responsibilities while also providing ongoing support throughout their tenure at the organization.
- Streamlined telecalling processes for increased efficiency and improved customer satisfaction rates.
- Boosted overall team morale through recognition programs and incentives, fostering a positive work environment conducive to success.
Education
MBA - Human Resources Management
Anna University
Tamil Nadu, India06.2014
Bachelor of Arts - Business Administration
Bharathidasan University
Tamil Nadu, India04.2012
Skills
- Goal-Oriented
- Cleanliness
- Flexibility
- Store safety
Additional Information
- Father's Name
Timeline
Shop Sales Assistant
Raja SK Mobiles & Services Pvt Ltd
12.2023 - 03.2024
Telecaller Supervisor
Aditiya Trading Solutions Pvt Ltd
07.2014 - 09.2023
MBA - Human Resources Management
Anna University
Bachelor of Arts - Business Administration
Bharathidasan University
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